The Westin Resort & Spa, Cancun - Reviews

Restful... – Posted Aug 11 2011

Horrible

I needed rest and I got it!No blaring hip hop on the pool speakers.Only the glee of children playing with their parents and siblings.Food was 5 star... more on Travelocity

Wonderful!!!!... – Posted Jul 25 2011

Mediocre

This was the first time my wife and I have ever visited Cancun and our first time in Mexico.This was my 60th birthday and our 29th wedding... more on Travelocity

Room was not good.... – Posted Jul 22 2011

Okay

Room was not good.... more on MYTravelGuide

The room was kept clean but... – Posted May 16 2011

Okay

The room was kept clean but in poor repair. While there we had to have a second refrigerator brought in, the coffee pot did not work.... more on MYTravelGuide

Love the hotel....WIFI fees... – Posted Apr 18 2011

Good

Love the hotel....WIFI fees are a big inconvenience...... I may have to start staying at the Omni...the 10 difference is worth having not to pay for... more on MYTravelGuide

I have been around the world... – Posted Apr 1 2011

Excellent

I have been around the world and stayed at many hotels and this tops them all from the time you check in to the time you check out they are always... more on MYTravelGuide

Would go again! Relaxing.... – Posted Feb 19 2011

Excellent

This is our second visit to the Westin Resort & Spa in Cancun.We like it because it's far south on the strip away from the touristy madness, yet only ... more on Travelocity

awesome vacation... – Posted Dec 22 2010

Excellent

First let me start off by staying this was not the vacation i was prepaired for or even booked. The highway to the airport was iced in for 70+ miles... more on Travelocity

The hotel was located at end... – Posted Nov 26 2010

Excellent

The hotel was located at end of hotel st and bad. Good is great pools on ocean and lagoon side and not crowded.... more on MYTravelGuide

Spring break 2010... – Posted Apr 11 2010

Excellent

We had a fantastic week at the Westin Resort and Spa. The hotel was beautful. Better than I expected. The whole staff was very helpful from the front ... more on Travelocity

“Great place! The hallways... – Posted Apr 2 2010

Good

“Great place! The hallways were a little loud, but that is to be expected during spring break.”... more on MYTravelGuide

loved our trip... – Posted Mar 24 2010

Excellent

Our resort was BEAUTIFUL. and the beach was fantastic.My husband and I walked the beach in both directions of our resort and by far the Westin spa... more on Travelocity

This vacation exceeded all... – Posted Feb 22 2010

Excellent

With 2 days notice,packing only 2 carryons,we left the snow for 7 nights of much needed rest and relaxation.Inspite of 3 airports closing due to... more on Travelocity

Beautiful hotel.... – Posted Feb 20 2010

Excellent

The hotel was beautiful and the staff was extremely friendly and welcoming.If you're going to Cancun this is probably the most peaceful option.Only... more on Travelocity

Fantastic Resort... – Posted Jan 18 2010

Excellent

We just got back from Cancun, where we stayed at teh Westin Resort and Span.The location was great, the rooms were fantastic and the staff were... more on Travelocity

A great place to stay... – Posted Jan 10 2010

Excellent

The Westin is a great facility.The beach is large and flat, especially compared to other resorts further north.There are pools on both sides of the... more on Travelocity

Very nice hotel in paradise!... – Posted Jan 4 2010

Good

The hotel is very nice and is situated on a quiet end of the hotel zone in Cancun. The beach is very clean and the sand is soft and smooth. We had a... more on Travelocity

Well worth it!... – Posted Nov 17 2009

Excellent

Overall a very nice hotel!The staff could not have been more friendly and accomodating.Located righ on Kukulcan Blvd, the Westin Resort and Spa is... more on Travelocity

4 days of bliss... – Posted Oct 30 2009

Excellent

We loved our stay. The staff was very friendly. They all seemed to remember our names. The room was very comfortable, well maintained. Food, while a... more on Travelocity

Gym, WiFi extra, bars close... – Posted Oct 7 2009

Mediocre

Not the nicest of hotels, a little dirty, staff not very friendly.Drive a little south to Playa del Carmen and you'll get MUCH nicer places for less... more on Travelocity

I would live here!!!!... – Posted Aug 23 2009

Excellent

This was the best trip of my entire life! The beach is awesome. The HOTEL staff was very helpful..Not the tour people..make sure you ask the hotel... more on Travelocity

awesome hotel... – Posted Aug 14 2009

Excellent

I would definitely stay again. This hotel was amazing. Nice, clean rooms. Nice staff. Great food. The front desk was very helpful and friendly.... more on Travelocity

Great Value!... – Posted Aug 5 2009

Excellent

We stayed at the Westin Resort and Spa in Cancun in late July 2009.We were quite pleased with the hotel, it was clean, quiet, and the staff was... more on Travelocity

wonderful experience... – Posted Aug 4 2009

Excellent

This was our very first trip to Cancun, and with much reasearch, I decided on the Westin...It was absolutely wonderful...I travelled with three... more on Travelocity

Only good things to say....... – Posted Jul 28 2009

Good

We stayed at the Westin Resort and Spa, 1st trip to Cancun but have been to other locations in Mexico (PV, Mazatlan, Cabo)..although i prefer the... more on Travelocity

Short Beach, Outdated Rooms,... – Posted Jul 27 2009

Okay

The resort is well-located along the KKC Blvd. but the beach was short and steep.Upon check-in I was advised that breakfast, internet access and use... more on Travelocity

PERFECT ! WERE COMING BACK IN ... – Posted Jul 13 2009

Excellent

We stayed over the July 4th weekend...The staff at the hotel are wonderful. The rooms were incredible, be sure you opt for the ""Royal Club"" , its... more on Travelocity

Wonderful!!... – Posted Jun 14 2009

Excellent

I just returned today from The Westin and absolutely loved it!! The staff could not be more helpful or accomodating. The beds were so comfortable too.... more on Travelocity

Westin Resort and Spa... – Posted May 28 2009

Okay

The Westin is a very nice resort and all the staff was quiet friendly and accommodating.If you want to go into town it is not within walking distance ... more on Travelocity

Great Honeymoon trip... – Posted Apr 30 2009

Excellent

We stayed at the Westin for our honeymoon and it was an amazing trip.After searching many reviews the Westin came in as the best choice and we... more on Travelocity

A Wonderful Resort! Can't... – Posted Apr 25 2009

Excellent

We were expecting a wonderful, relaxing visit to Cancun and we got it! The Westin comes highly recomended from us. we stayed for 4 nights and will... more on Travelocity

Location and beach was nice... – Posted Mar 31 2009

Horrible

Location and beach was nice.Everything else.“Just got back from the Club Regina and it was horrible. They stole my daughters diabetic meter and... more on MYTravelGuide

Take advantage of the Royal... – Posted Mar 24 2009

Excellent

We had a very pleasant stay at the Westin Resort & Spa and it exceeded my expectations ... if you stay be sure to add the Royal Beach Club upgrade so ... more on Travelocity

Spring break 09... – Posted Mar 21 2009

Good

My girlfriend and I stayed here for our spring break and have nothing but positive things to say about it. We upgraded to the Royal Beach Club after... more on Travelocity

Westin... – Posted Feb 13 2009

Excellent

Fantastic hotel.The service was excellent in every area.Staff truly cared about your comfort.... more on Travelocity

Nice vacation... – Posted Jan 21 2009

Good

The Westin was a nice place to stay. The rooms were clean and the staff was very friendly and eager to please. The beach was beautiful and clean. The ... more on Travelocity

Lack-luster experience... – Posted Jan 12 2009

Okay

We stayed at the Westin January 2nd - 7th after staying here about three months ago.The service was ok, it took about 30 minutes to check in which... more on Travelocity

Quiet.Bad service.“I don't... – Posted Dec 20 2008

Horrible

Quiet.Bad service.“I don't recommend buying a Timeshare at the Westin Regina Cancun! I am a 14 year timeshare owner at the Westin Regina in Cabo. In... more on MYTravelGuide

2 star rating... – Posted Dec 14 2008

Okay

Room furnishings are second rate, if that. Chest with drawers that did not fit and obviously very old. Reading lamps on tables below bed level so... more on Travelocity

Good Service... – Posted Dec 9 2008

Good

My wife and I stayed at the Westin recently for 4 nights. We found the service very good and staff polite. We enjoyed our stay. This time of the year ... more on Travelocity

Off season... – Posted Nov 18 2008

Good

The hotel location is perfect if you want to be away from the busy part of the hotel strip. It has a beautiful beach that's just a few yards from the ... more on Travelocity

Great place for families... – Posted Aug 25 2008

Good

The Westin was the ideal hotel for our family (kids ages 8 and 10).Very clean and quiet with lots of pools, chairs, umbrellas and beach access... more on Travelocity

YES and NO... – Posted Aug 10 2008

Okay

It was our first visit to Cancun and overall a great vacation.The westin was okay depending on your likes and dislikes.It's away from downtown and... more on Travelocity

After some haggling they let... – Posted Jul 9 2008

Good

After some haggling they let us check in early.I would have like some refrigerator space in the room.“The hotel was nice. I liked the design of the... more on MYTravelGuide

Just came back from Westin... – Posted Jun 13 2008

Excellent

We stayed in the Royal Beach Tower. Room was simple but elegant, fabulous view, very convenient to pool area and beach. Complimentary breakfast was... more on Travelocity

Just a little more than so-so.... – Posted Jun 4 2008

Okay

Staff and other visitors were very friendly and helpful -- however staff was not always timely. To bring a a replacement iron or new towels took 20... more on Travelocity

Delightful!!... – Posted May 27 2008

Excellent

We stayed at the "premium spa" portion of the hotel. All the rooms were facing the ocean and had private balconies. A full breakfast buffet and an... more on Travelocity

Great Place for a Honeymoon... – Posted May 23 2008

Excellent

I would definitely recommend the Westin Hotel and Spa. At the south end of Hotel row, easy access with beach area not loaded with vendors. Room with... more on Travelocity

Vacation at last...... – Posted May 23 2008

Excellent

Close to airport. Best transportation around town was the bus - quick and cheap and the turnaround makes it easy to remember your exit. The view of... more on Travelocity

Excellent service, excellent... – Posted May 8 2008

Good

The service was the best I have ever experienced. I have never been to any country where their main goal is to make you feel as comfortable as... more on Travelocity