Best Western Stevens Inn - Reviews

Friendly Staff, Dirty Beds... – Posted Jun 12 2011

Mediocre

All of the staff we spoke to were friendly and as helpful as they could be. But the room was as described in the other posts below. Both beds in our room had questionable stains on them and I question

Nice overall.... – Posted Mar 24 2011

Excellent

Nice overall.... more on MYTravelGuide

Good place to stay for an... – Posted Jan 13 2011

Excellent

Good place to stay for an overnight. Restaurant is clean and efficient.... more on MYTravelGuide

Great Stay in Carlsbad... – Posted Apr 24 2010

Okay

We only stayed one night before we went to the caverns, but it was very clean.The water pressure was very good, which was great to wash all the... more on IgoUgo

Not a "Best" Western!!... – Posted Sep 20 2009

Horrible

This place is very shabby and worn.The linens are worn and have holes in the sheets, the pillows are lumpy like they have been washed too many times... more on Travelocity

Location.Dirty, worn out... – Posted Jul 30 2009

Horrible

Location.Dirty, worn out sheets.“Sheets were worn out and may not have been washed (suspicious spots). Room had no maintenance in years. Bath area... more on MYTravelGuide

Shabby and Gross, but the... – Posted Apr 14 2009

Mediocre

When we first arrived at our room, I found a roach hunkered down beneath the sink area, and was immediately grossed out!After I disposed of the... more on Travelocity

The room was shabby,not... – Posted Mar 9 2009

Mediocre

The room was shabby,not overly clean, Telephone didn't work, No light bulb in one of the lamps.“The motel staff explained when I complained about the ... more on MYTravelGuide

The roads were a mess and it... – Posted Sep 2 2008

Okay

The roads were a mess and it was very hard to get around.The staff was great and very helpful about everything.“I would stay her again for the staff... more on MYTravelGuide

Its was ok the pool was nice... – Posted Aug 4 2008

Mediocre

Its was ok the pool was nice.The bathroom was so small you had to step into it to close the door t.“The room was average but the flies in the room... more on MYTravelGuide

Leaving to go home.The place... – Posted Jul 28 2008

Mediocre

Leaving to go home.The place was dirty.“This place was disgusting. We arrived late in the day with our 6 and 2 year olds in tow. While preparing for... more on MYTravelGuide

Good location.Very outdated... – Posted Jul 28 2008

Mediocre

Good location.Very outdated for the price.“Definitely will not stay again, too outdated for the price, and unfriendly staff.”... more on MYTravelGuide

This hotel has seen better... – Posted Jul 22 2008

Okay

No hot tub as advertised...had counted on same after local hiking and spelunking...pool was ice cold, but new...maybe they got rid of the old hottub..... more on Travelocity

Nice room. Large... – Posted Jul 17 2008

Good

Nice room. Large vanity/dressing area. Toilet separate from vanity area.Asked for and requested two queen beds but got one king. Three of us had to... more on MYTravelGuide

Repulsive!... – Posted Jul 12 2008

Horrible

The room was full of live and dead roaches. I watched as roaches crawled up and down the walls - traveled between rooms through the suite doors -... more on Travelocity

Poor maintenance and food... – Posted Jul 11 2008

Okay

The room was large but not clean. In fact, the in-room coffee pot had not been cleaned. There were coffee rings on the bedside table. The coffee... more on Travelocity

The breakfast was excellent... – Posted Jun 15 2008

Good

The breakfast was excellent.Beds were hard.“Nice staff and great food.”... more on MYTravelGuide