Holiday Inn & Suites Chicago-Carol Stream (Wheaton) By IHG

Guests have consistently praised the hotel for its cleanliness, with many mentioning the clean and comfortable rooms and the attentive staff who keep the rooms and common areas tidy.

Guests have highlighted the comfortable beds as a highlight of their stay, with many mentioning the extra-long beds and the comfortable mattresses.

Guests have found the parking to be easy to access, providing convenience for those arriving by car.

The hotel offers a restaurant with good food choices, and guests have appreciated the breakfast, although some have mentioned that the restaurant wasn't open in the evenings except for one day during their stay.

Many guests have praised the friendly and helpful staff, particularly the front desk staff, who have been attentive to guests' needs and provided helpful information about the area.

Request a room away from the elevators to minimize noise, as some guests found the proximity to the elevators disruptive.

Several guests recommended rooms with a view, particularly those with balconies facing the fountain, for a more enjoyable stay.

While many guests praised the cleanliness, some mentioned specific issues like a room smelling like cigarette smoke, indicating the importance of checking the room upon arrival.

Confirm the availability of breakfast, as some guests were surprised by the lack of free breakfast despite expecting it based on the reservation agreement.

The hotel's convenient location for accessing downtown Chicago via train or rideshare services was highlighted as a positive aspect by several guests.

Some guests noted noise issues, such as the smell in the elevators, and the need for soundproofing, suggesting that light sleepers may want to take this into consideration.

Guests were disappointed by the limited operating hours of the on-site restaurant, so it's advisable to check the restaurant's schedule in advance.

Some guests mentioned issues with special requests not being fulfilled promptly, so it may be helpful to follow up on any requests made to ensure they are addressed.

While the on-site restaurant received mixed feedback, guests appreciated the convenience of having dining options within the hotel.

Some guests reported cleanliness issues with the pool and jacuzzi, so it's advisable to check the current status of these facilities before booking for those who prioritize this amenity.