Conveniently located on half mile off I-10 exit 194. This hotel has 65 clean and comfortable rooms. Some of which face the West where you can view a beautiful Arizona sunset. All rooms include a refrigerator, hair dryer, coffeemaker, and iron/ironing board. Also, a heated pool and hot tub to add to your enjoyment. A continental breakfast is served every morning. Hotel is 100-percent smoke-free. Violation of this policy will result in a 250.00 USD charge. Must be 21 years old to check in. Safe fee: 1.50 USD per night. Rollaway fee: 10.00 USD per night.
The Bed and pillows were wonderful...had a better night sleep than at home. The room was neat & very clean and tidy with new carpet, the vanity & bath area newly tiled and attractive. Extra amenities that were nice: cosmetic make-up remover packet, in room coffee maker w/reg & decaf pkts 2 each, small tech and microwave. Only minor critique wld be watery scrambled eggs and not enough space to sit for breakfast when I was there. Very personable front desk staff. Wld definitely stay again.
Price, Location, Breakfast
The room was nice and the staff was friendly during my stay. Breakfast was great. However, I was given a hard time from the beginning of my stay because I booked through KAYAK.com instead of booking directly through the hotel. Unprofessional? Yes. I also requested a check-out receipt the day after my stay and received one. However, I lost it (oops). I needed this receipt to get reimbursed for my stay because my company was paying for it. When I called them the next day and requested that they email or fax me that same receipt, they told me they had no way of giving me a receipt at all because I booked through KAYAK.com. I was dumbfounded by this because I had already received one from them! So I know there is a way, obviously. Over the next 2 weeks, I called and asked for the General Manager and spoke with the receptionist who was working that particular day and asked them all for a receipt. I never received a call back. I still have yet to receive one. I was even told that it wasn't the hotel's fault that I used KAYAK! How rude! I even offered to drive TWO AND HALF HOURS back to the hotel and get a hand written receipt. The General Manager refused this and blamed me using KAYAK as the reason he could not pick up a pen and write the dates I was there. This stay went from being great to becoming a horrible nightmare! Moral of the story? Don't lose your receipt? Or don't stay in a hotel with the most unhelpful and rude staff? Your choice. I will never recommend this hotel to anyone or stay there again!
Staff was friendly and accomodating
Smelled like mildew stains on the wall old and run down