Location Cleanliness Public spaces dirty
We had a most enjoyable, relaxing time. Our 2 bedroom (loft) and 2 full baths were ideal! The only thing I would change is to move away from the pool area on my next visit. Unit 17 is close to the pool which can get noisy.
Arrived for an overnight stay. Room was very spacious and clean with frig, stove and microwave. Had great breatfast, free, and hotel was located relatively close to downtown Atlanta. We had easy access to Atlanta's key exhibits, nite life and museums. Great value for room and free parking. Soo much free stuff with huge flat screen. the next trip to Atlanta I will stay here and strongly recommen you stay here too, whether it is for business or pleasure.
I can't believe this is a Marriott property. We had to move from the first room they gave us, Room 1324, because it was disgustingly dirty and in disrepair. The toilet in the bathroom was just plain disgusting and completely covered in rust. The second room was in better condition than the first, but was obviously in desparate need of serious renovation and repair. The second and third floors of building 12 were not even level anymore. The carpet and furnishings were dirty and worn out. Parts of the room had not been cleaned in some time. The front desk staff was well aware of the condition of the property. They even encouraged us to call the Marroitt Customer Service line to complain to help get the place cleaned up. When we called the Marriott Customer Service line they listened for a few seconds and then transfered the call to the hotel front desk and the very person who just told us to call the Marriott Customer Service line. Now there is customer service - and we are Marriott Gold Members. We stayed for only the one night and moved to another Residence Inn just a couple of miles away. The staff at that Residence knew full well that the other property was in bad condition.
TVs in all rooms, equipped kit., proximity to attractions, shopping; spacious; quiet; computer hook-ups; clean; grandkids said it was ''the best''.'
We had a really nice visit at this property. The staff certainly made us feel at home. We stayed for 2 months due to relocation, and everything they did pointed to great service. The beds are great. The rooms need a little updating, but overall excellent.