Mercure Chantilly Resort & Conventions

Mercure Chantilly Resort & Conventions offers dining options at Donatello Restaurant & Bar, La Veranda Restaurant, and Swing Restaurant. Guests can enjoy a cooked breakfast served every morning before heading out to explore the local area.

Some guests have mentioned concerns about the cleanliness, such as stained and dirty carpets. However, others have praised the hotel for being very clean and spacious.

Mercure Chantilly Resort & Conventions is conveniently located near Chantilly Golf Club, Living Museum of the Horse, Chateau de Chantilly, Chantilly Racecourse, and Notre-Dame de Senlis cathedral, offering guests a variety of nearby attractions to explore.

Mercure Chantilly Resort & Conventions offers unique amenities such as a rooftop terrace, indoor and outdoor pools, sauna, Turkish steam bath, bowling alley, and child-minding services, providing guests with a range of activities and relaxation options during their stay.

While some guests have expressed concerns about bad customer service, others have praised the very friendly and helpful staff, particularly at the reception and restaurant.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the golf course or pool comes highly recommended.

The hotel is conveniently located near Chantilly Golf Club, Living Museum of the Horse, Chateau de Chantilly, and Chantilly Racecourse, making it an ideal choice for those interested in exploring these attractions.

While some guests praised the cleanliness of the rooms, others reported issues such as stained carpets and unmanicured hotel grounds. It's advisable to check recent reviews for insights into the current room cleanliness and overall maintenance.

Several guests experienced long wait times and mistakes with orders in the hotel's restaurants. Consider exploring dining options in the nearby town to avoid potential service issues.

Some guests were disappointed by the lack of certain amenities, such as the absence of coffee pods despite a coffee machine in the room. It's recommended to confirm the availability of specific amenities before arrival.

While the hotel offers free parking and an airport shuttle, it's advisable to plan for transportation to and from the nearby town, as some guests found it to be quite a distance away.

A few guests noted that most of the hotel staff did not speak English fluently, which may be important to consider for international travelers who prefer seamless communication.

The hotel offers bicycle rental, a game room, golf, horse riding, and other outdoor activities. Guests looking for outdoor recreation will find these amenities appealing.

Some guests mentioned surprise charges for additional services, such as an extra bed. It's recommended to inquire about any potential additional costs for special requests before confirming the booking.

As the hotel experiences low and high seasons in November and September respectively, it's advisable to consider these factors when planning a visit to ensure a more enjoyable and comfortable stay.