Holiday Inn Express Charleston-Civic Center - Reviews

Once I saw what it was I... – Posted Nov 13 2011

Excellent

Once I saw what it was I looked at other reviews about the hotel and was concerned about dirty and smelly rooms, slow elevators and just dumpy... more on MYTravelGuide

It's a little old looking,... – Posted Nov 5 2011

Excellent

It's a little old looking, but very clean and the staff is excellent.... more on MYTravelGuide

The hotel was more run down... – Posted Oct 27 2011

Okay

The hotel was more run down than I am used to staying in. The bed was comfortable. The continental breakfast was good.... more on MYTravelGuide

We used this hotel as a stop... – Posted Oct 8 2011

Good

We used this hotel as a stop over headed to Pittsburgh. Accessible location right off I-64. Easy to find. Being Downtown limited some eating options, ... more on MYTravelGuide

We enjoy our stay every time... – Posted Sep 22 2011

Excellent

We enjoy our stay every time we go there and the breakfast is always good.... more on MYTravelGuide

The staff is 4 star!!! The... – Posted Aug 27 2011

Excellent

The staff is 4 star!!! The service and flexibility of the hotel was great. Beds were good w/ fluffy pillows. Breakfast was hot/cold & good quality.... more on MYTravelGuide

The room was old looking and... – Posted Jun 14 2011

Okay

The room was old looking and dirty. There were dents in the walls and it reminded us of camping.... more on MYTravelGuide

Clean, comfortable rooms with ... – Posted Nov 11 2010

Good

Clean, comfortable rooms with a friendly staff. Walls seem a little thin if neighbors are noisy. Convenient to downtown.... more on MYTravelGuide

Holiday Inn Express... – Posted Jul 19 2010

Good

The Staff and Service was excellent hotel experience exceeded our expectation... more on Travelocity

The hotel staff was amazingly ... – Posted Mar 20 2010

Mediocre

The hotel staff was amazingly friendly.The walls in this place are so paper thin, I heard the guy next door snoring.“This hotel is pretty bare-bones. ... more on MYTravelGuide

Room smelled nice, breakfast... – Posted Jan 20 2010

Excellent

Room smelled nice, breakfast was great and hotel staff was nice.Highway was too close.“I was very pleased with the hotel. Staff was very nice and... more on MYTravelGuide

Comfortable rooms, great... – Posted Oct 7 2009

Excellent

Comfortable rooms, great breakfast, and an excellent staff!“We've stayed at this Holiday Inn Express numerous times and always have had excellent... more on MYTravelGuide

Nothing was done about the... – Posted Jun 18 2009

Mediocre

Nothing was done about the nasty hairs even with telling the front desk!“I don't ever want to use a Holiday inn express again.”... more on MYTravelGuide

Complimentary hot breakfast... – Posted Jun 9 2009

Excellent

Complimentary hot breakfast was great--lots of variety.“Holiday Inn Express is a friendly, clean, nice-looking hotel that exceeded our expectations.”... more on MYTravelGuide

Location.“The hotel was close ... – Posted May 25 2009

Excellent

Location.“The hotel was close to downtown. Elevators were dirty and need upgraded. Staff was friendly and shuttle service was available.”... more on MYTravelGuide

Staff very accommodating... – Posted Apr 14 2009

Excellent

Staff very accommodating.Moldy shower curtain.“Easy access, quiet, clean, what more can you ask for?”... more on MYTravelGuide

The hot breakfast-great... – Posted Feb 19 2009

Excellent

The hot breakfast-great variety-hot cinnamon rolls a specialty.“Attractive building inside and out; friendly staff; nice facilities; great breakfast!”... more on MYTravelGuide

This hotel is in an ideal... – Posted Jan 9 2009

Good

This hotel is in an ideal location for us as we travel I-64.The food on the breakfast buffet was not good this time. Much of it appeared old and... more on MYTravelGuide

They worked with me taking me ... – Posted Oct 27 2008

Excellent

They worked with me taking me to mall & picking me up.Room was noisy as ground floor facing thehighway. Excellent breakfast and staff. ... more on MYTravelGuide

Front desk staff was... – Posted Oct 21 2008

Good

Front desk staff was extremely courteous and helpful.The beds were too firm. Woke in the morning with a stiff back. Very convenient location right... more on MYTravelGuide

Coffee in room, iron, gerat... – Posted Oct 16 2008

Excellent

Coffee in room, iron, gerat towels and great linens.Mints on pillow were licorice, I hate licorice. Hotel is easy to find with easy access off... more on MYTravelGuide

Good sheets, excellent staff. ... – Posted Aug 22 2008

Excellent

Good sheets, excellent staff. Superior quality sheets and friendly staff. The biggest issue at a hotel is that the pillow doesn't match each person's ... more on MYTravelGuide

Excellent complimentary... – Posted Aug 21 2008

Excellent

Excellent complimentary breakfast.NA. The Holiday Inn Express in Charleston, WV was a very good example of what the chain strives for - comfortable,... more on MYTravelGuide

Great value that included... – Posted Aug 21 2008

Excellent

Great value that included nice comp breakfast.We slept next to the fitness center and thought that a small elephant was running in the room next door.... more on MYTravelGuide

Location, amenities, comfort... – Posted Aug 20 2008

Excellent

Location, amenities, comfort.Wish they had a waffle-maker. Excellent quality and location. I return time after time. ... more on MYTravelGuide

Good location to all... – Posted Aug 19 2008

Excellent

Good location to all attractions.The air condition unit was not working properly. This hotel was great, the rooms were nice, the breakfast was nice. ... more on MYTravelGuide

I liked the quick access to... – Posted Aug 18 2008

Good

I liked the quick access to the major highways and dining.Slow bathtub drain, loud AC, old TV. This hotel is best for short stay travelers just... more on MYTravelGuide

Great breakfast and clean... – Posted Aug 12 2008

Good

Great breakfast and clean room.They told us they'd have a crib and couldn't find one. This hotel was clean and attractive with a great breakfast. The ... more on MYTravelGuide

Breakfast had eggs.Mattresses ... – Posted Aug 11 2008

Okay

Breakfast had eggs.Mattresses very soft and first room was unclean. Arrived around midnight desk clerk did not acknowledge me at first as he was in... more on MYTravelGuide

Clean and conveniently... – Posted Aug 10 2008

Horrible

Clean and conveniently located.Toilet did not function well! It was just about I would expect for a Holiday Inn Express. ... more on MYTravelGuide

Good breakfast offering... – Posted Jul 31 2008

Good

Good breakfast offering.Cleaning lady knocking and opening the door without saying who she was, 8:00 am. I can not believe that the cleaning lady... more on MYTravelGuide

Nice rooms, friendly staff... – Posted Jul 30 2008

Excellent

Nice rooms, friendly staff and above average breakfast. This is our third stay at the Holiday Inn Express and it keeps getting better, more value for ... more on MYTravelGuide

Everything was okay.At first... – Posted Jul 29 2008

Good

Everything was okay.At first I thought that our pop-up drain did not work but my husband informed me that had not pushed it hard enough. I was... more on MYTravelGuide

Safety concerns: rethink a... – Posted Jul 28 2008

Horrible

Soon after settling down in our room, we discovered we were locked in our room! The deadbolt was stuck in the locked position and the knob on the... more on Travelocity

Nice breakfast and rooms... – Posted Jul 11 2008

Good

Nice breakfast and rooms.There was a extra charge that was on the bill the next morning. For $40 and some change for some reason. It was later taken... more on MYTravelGuide

Clean and close to downtown... – Posted Jul 9 2008

Mediocre

Clean and close to downtown.Housekeeping noisy! Fire Alarm went off and woke me up early! Hotel was very clean, close to sites around town, but in... more on MYTravelGuide

Call before booking a room... – Posted Jun 9 2008

Horrible

I was on another website for this hotel. say pets are allowed......there not! Great to Know after a 12 hour drive Says there were rooms open..... more on Travelocity

Central location.Smoking room.... – Posted Jun 5 2008

Good

Central location.Smoking room. This Holiday Inn Express was just like any other I've ever been in: decent. I was in a smoking room, which wasn't too... more on MYTravelGuide

The location was convenient... – Posted Jun 2 2008

Mediocre

The location was convenient.The desk clerk lied about the beds for a problem which was not true. This hotel is in a convenient location in... more on MYTravelGuide

It was within walking... – Posted May 29 2008

Good

It was within walking distance to a lot of venues.The breakfast buffet was awful. The room overall is nice. We had to stay in a smoking permitted... more on MYTravelGuide

The staff was very friendly... – Posted May 27 2008

Excellent

The staff was very friendly and helpful.Fitness room needs some upgrades. Great place to stay and I will stay here in the future! ... more on MYTravelGuide

Comfortable and quiet.All ok. ... – Posted May 27 2008

Excellent

Comfortable and quiet.All ok. We stayed here for a short overnight stay. The place was quiet and comfortable. The free breakfast included scrambled... more on MYTravelGuide

Safe, hospitable, clean.N/a.... – Posted May 26 2008

Excellent

Safe, hospitable, clean.N/a. Overall well worth the price. ... more on MYTravelGuide

Free breakfast.It was... – Posted May 22 2008

Good

Free breakfast.It was difficult to control the temperature of the room. The rooms are functional but not luxurious. It is conveniently located near... more on MYTravelGuide

Leaving it.Room stunk. I... – Posted May 15 2008

Horrible

Leaving it.Room stunk. I found a smelly sock under bed. The hotel lobby was occupied by disruptive teenagers who were told by hotel security to... more on MYTravelGuide

Good location... – Posted May 15 2008

Excellent

Easy on and off I-64. Right next to mall and lots of food. Continental breakfast at hotel was good. Traveled with 5 month old and were able to sleep... more on Travelocity

The beds and pillows! They... – Posted May 12 2008

Excellent

The beds and pillows! They were so comfortable.Hard to get to because of weird interstate. Very comfortable room and a great breakfast. The breakfast ... more on MYTravelGuide