|General||24 hour front desk, ATM on-site, Air-conditioned, Coffee shop, Designated smoking area, Express check out, Gift shop, Night club, No smoking, Parking (surcharge), Pool (indoor), Storage available|
|Services||A/V equipment rental, Business center, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Spa, Wedding services|
|Internet||Internet (surcharge), WiFi (surcharge)|
Good, 1,423 reviews across the web
|Old/New Facilities||92% said the |
|Hotel Cleanliness||77% thought |
|Service||56% thought the |
|Price||Price is too high. 60% of guests gave negative feedback.|
|Restaurant Prices||The |
|Noise Level||64% thought it was |
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location to convention center and the $5 credit for not having room serviced
More food choices in hotel would be nice. Only have one restuarant and the starbucks. Starbucks was limited on its offerings of food/snacks
Wonderful location within walking distance of food and activities. Decent sized rooms with good views. Wonderful comfortable beds.
I did not like that the hotel was listed as free wifi but when we arrived we found that this only applied to other locations and not the Charlotte location. I paid extra for the hotel stay because of this feature. Other than this point it was pleasant.
Proximity to Bank of America stadium, lobby lounge/bar, restaurant, Starbucks kiosk, convenient parking, early check-in.
The pool is more of a workout/lap pool than a kids pool...but it is salt vs. chlorine!Exceeded our expectations.
Location, close to stadium & downtown.
Incidential charges were a little high (valet, room service)Very nice hotel, great location.
Location was great. Beds were comfortable.
Parking is expensive.
Nice location. Easy walk anywhere uptown
Room VERY plain. Expected a lot more. Not 4 stars in my opinion.2 1/2 maybe 3 stars.The hotel was plain but clean. Bar very pricy 22 bucks for a long island iced tea and a bottled Budwiser. Rain shower was nice. Bed was good also.
Hotel and room was spotless, updated, and modern. Room was well appointed with a beautiful view of downtown. Work out facility was excellent with sauna. Food at the grille was good. Very nice hotel.
Had nice view of downtown because hotel is actually outside downtown. Had to walk a few blocks to get to anything. No free internet. TV guide said HBO which was really Showtime. Store in hotel is crazy. Paid $3.50 for a Sprite.Overall good experience. Would have been better if hotel was in downtown and I didn't have to walk back and forth. Otherwise, nice place to stay.
room was just what we needed, not too small nor big. sometimes P L bids will have you in a lesser quality room, near elevator or end of a very long hall. this one was perfect!
I wish it was at the center of town, not 6 blocks from center. can you say TAXI!?nice. got lucky and snapped up a street side parking space 20 feet from entrance. :-)
The staff was awesome!!
Yes they charge for parking not nice at all!!