The lady at the desk brought up a special birthday gift out of the blue. It was a sweet surprise and truly made my day. Very pleased with the staff they were very friendly.
Not a thing
nice big room. beds were comfortable. pool was really nice. kids enjoyed it. breakfast was ok.
small area for breakfast.
The bed was comfortable. The staff was friendly. The location was good.
Modern, clean public areas and relaxing rooms. Enjoyed the pool. Hotel staff provided pizza for all in the pool one evening. Overall, a very nice experience.
Breakfast and common areas are small...but are nice.
Room was nice
I was sent to a room that was under maintenance and have to be assigned a new one. I was also charged twice for the same room and had to request a refund.
The room was great. It had a queen size bed and a small kitchen area too.
The walls were very thin. If your neighbors were watching tv or talking, you could hear it in your room. The furniture was also ripped and beat up, but it was still comfortable.
Studio set up with kitchen in room.
I was missed charged by front desk for addition 62.00 that has to be processed back to my account in error.
The room was beautiful and was happy with the space.
The breakfast was continental. I would have expected a place this nice to have hot breakfast. The breakfast area was very small.
The ambiance and home feel decor was fabulous! I also enjoyed the standard Marriott Green Tea Citrus smell that over takes you when you walk in.
No, I enjoyed every part!
They need to spray for the crazy amount of bees in the bushes as you enter the building!!
The front desk staff went out of there way to meet my families needs
the furniture was a bit dated, but perfectly functional.
It was right off of 77, which made it a nice place to stop overnight. The TV and room were big and it had a full kitchen.
Location was hard to find. If you put the address in the GPS it dumps you off in a neighborhood with a dead-end street behind the hotel. The front desk told my husband the road used to cut through and it happens to everyone. Bed was uncomfortable.
They were very nice for most of the trip. Unfortunately I had to extend the trip due to car problems and we had to camp out in the lobbby because they could not let us stay in the room till the car was delivered at 4:00 p.m.
The staff were very helpful, convenient location yet quiet enough to sleep with the windows open.
I stayed there after reading other reviews and was not impressed. The rooms smelled like pets and the floors were still wet from them cleaning them. The breakfast area was so small that it was difficult to walk around with only four people in the room. Breakfast selections were slim. Would not stay there again
Spent a week in Charlotte on business and was pleasantly surprised by this hotel. The staff was very friendly, continenatal breakfast was good, and over a great value for the money. The property was clean, safe, and family friendly. Will definitely stay again.
Flew to Charlotte for a quick weekend. I always like to stay at Marriott brand hotels. This one is well worth the money. Very family and kid friendly. About 15 minutes from the airport and a lot of restaurants near by. The rooms are great and CLEAN. Beds are a little too soft though. Regular continental breakfast. Staff very pleasent and friendly. Great location right off I-77. Would definitly stay here again.