One hour late taking off. Concerning, very hard landing. Uncomfortable seats with no recline. Extremely slow baggage claim. Very professional, knowledgeable flight attendants. Brand new, very clean plane.
One hour late taking off. Concerning, very hard landing. Uncomfortable seats with no recline. Extremely slow baggage claim. Very professional, knowledgeable flight attendants. Brand new, very clean plane.
Can’t say there was anything I particularly liked. Seats were very tight, leather wrapped plastic. I followed up a much longer and cheaper trip from Honolulu on southwest, everything was phenomenal, this flight was the exact opposite. Blows my mind they charge for water of all things. One of the attendants seemed very rude, I watched a taller gentleman a couple rows forward with his knees pressed into the back of the seat ahead, while the woman in that seat leaned forward the entire flight, I’m sure because she could feel his knees. I’ll be avoiding spirit like the plague from here forward.
Enjoyed the experience, on time flights, friendly staff the WiFi was intros d kept cutting out.
Awful experience. Both flights were delayed several times with weather but also crew members being the official cause. The vouchers are unusable and insufficient ($50 voucher to fly the same crappy airline is a joke for putting me on a red-eye that landed at 3:00 am). The aircrafts were old and uncomfortable (have a real pocket on the seat, for crying out loud!).
I was penalized for a mistake made by your team
I was charged $99 for a carryon on the 4th out of 4 flights only. It was placed under the seat just like the other times. Ridiculous.
Was 2 hours early for my flight they canceled my flight 2 hours before flight took off then told me to get a flight 24 hours later I had to pay $297 for I missed it. I had flight insurance and bc they put I missed my flight I had to wait 2 days to book a new flight. Flight insurance through spirit isn’t worth anything because I ended up paying for my hotel and flight and insurance didn’t cover anything!!
I MISS MY FLY AND THEY NOT EVEN TRY TO GET ME ALEAST A CREDIT TO BUY ANOTHER TICKET BUT IS FINE I WOULD NEVER BUY A TICKET WITH SPIRIT EVER AGAIN
Good enough for the price. I will rate great if water is available for passenger.
The whole expierience was one to forget. From the $99 carry on fee, to the seats not reclining and not having any headrest adjustment, to the completely disrepectful gate agents to paying an arm and a leg for snacks on the plane. The whole expierience was something that I will never put myself through again. I will never be flying spirit again. Even if I have to wait another day just to catch another airline flight that is what I will do. Completely unacceptable.
Los Angeles (LAX)United States
Atlanta (PDK)United States