Find cheap flights from Santa Rosa to Phoenix from $137

Flight was good. Glad it was delayed or I may have missed the connection since I got to Seattle at about the same time my connection was to leave. The snack was a small bag of pretzels and a small soda. Can’t really call that food. There was no entertainment available on the flight.

The messaging about the change in flight destination and options for getting to SFO was poor. There should have been frequent updates. When I spoke to the boarding agent moment before we were supposed to board, he was flippant and offered no help before the announcement was made that transportation would be arranged. It was as poor of an experience that I've ever had.

My plane ride down landed 20 min late. Boarding at SFO was strange too. The people at the terminal were nice—but, boarding lacked direction, and was confusing . Coming back was worse—the plane was hours behind—and I barely caught the last Bart train back to San Francisco (3 min more and I would have been in trouble). It was a very stressful trip, and it didn’t need to be.

This leg was better than the previous leg mostly because I upgraded my searing and the crew was nicer

I like that we took off on time and arrived a bit early. I like that I could gate check my bag and board early. I don't like how crowded the flight was. I had ok leg room, but could feel every move of the person next to me. And the aisles are very narrow. The gate and flight crews were terrific.

I appreciated the ability to choose between multiple flights both into and out of Portland from Burbank on the same day, so we were able to attend an event and return without spending the night. I am unable to appreciate what Alaska Air calls "streamlining" the checkin/boarding process at Burbank Airport. If you have a smartphone and the Alaska Air app, it is probably fine, but removing the option of using onsite kiosks to print boarding passes does not meet my definition of "streamlined". I also found it challenging that both Portland and Burbank airports required the plane to sit on the runway for some time due to lack of an open gate at which to disembark. It would not be so bad if we could at least remove our seat belts and move a little bit while we waited, but that is not an option. I honestly don't know whether this is because of how Alaska Air operates, or just the circumstances of the particular day and airports we were using, but I normally do not experience these kinds of delays to reach a gate using Southwest Air.

It was not a great flight. There was a software update delay which had us on the ground for almost 2 hours. I was unable to make my shuttle to my final destination.

This flight was significantly affected by poor wifi connections. I couldn’t get my work done because the wifi kept dropping. Even texts were not going through. There is no seat power in premium class either. I fly a lot. Today was my 10th flight in 4 weeks. This was by far the only flight that was sub par.

the departure got delayed due to SJC situation, but it was a quite good waiting thanks to Alaska airline teams.

I was not given a seat when I bought the ticket. I know airlines are trying to squeeze every penny out ot the customer, but we are buying a seat on the airplane, right? I find this irritating with all airlines, but especially Alaska because I fly it so often. No sense of customer use and loyalty.

American Airlines continues to price it can provide the least comfortable passenger experience in the air. This legacy carrier rivals the budgets for both terrible seats and inadequate amenities. I am a 5’7” woman who is not wider than a coach seat (even on these narrow bodied aircraft). My 3.5 hour flight was terribly uncomfortable because the leg room is inadequate (my knees hit the seat on front of me even when it was not reclined); the seat barely reclines; and the foam padding is worn thin to the extent one can feel the metal supports of the seat. Add to this the fact that the aisle is super narrow, so that the drink cart literally scrapes the arm rest of the aisle seat. It’s basically torture.

Plane took off without me, my stepdad and a dozen other passengers. It went from an hour delay to boarding in 15 montures without notifying anyone. Names were not called overhead. Now I’m missing a day of work and stuck in Charolette overnight paying for a hotel and Ubers out of pocket

Flight from SBP to DFW 1. They rerouted us through PHX 2. Delayed flight out of SBP for 3 hrs so we missed our connection Downgrade on rerouted flight. Back of the plane, center seats, didn't sit together 4. Return flight out of DFW same exact thing. Delayed, missed connection, Downgrade + they lost our luggage! A complete mess.

after boarding on phx to sjd, crew discovered that one of the megaphones was either out of date or not working. It took 90 minutes to get a replacement and do the "paperwork." That is really unacceptable. Why wasn't the megaphone problem discovered before boarding? Is it part of normal maintenance check? who is responsible for checking. How can paperwork take that long? Fortunately, SJD was final destination for most travelers so very few if any passengers had to miss connections.

Flight From PHX to CVG was on time, very professional staff

Excellent- plan was barely populated. I cannot remember a flight where I was able/encouraged to stretch out!

Flight attendants used to be nice to people. And any flight over 5 hours should have some kind of food other than tiny pretzels and one drink comped.

just overall disappointing, not a treat to travel these days....paying for Main Cabin Extra was not worth it.

The usual wait at Columbus once you land to get to an open gate (20 minutes) and then the usual 30 minutes for your luggage to appear.

American airlines put us on a connecting flight that only had 20 min layover. I made it by running down the concorce in Phoenix and was last one on the flight. Not acceptable!!!!!!!!!!!!!!!!!!!!!!!!!!!

There were 3 leg for the trip and each leg was delayed by 90 minutes or more. The boarding process takes forever with people waiting on the jetway even though most folks do not have carry-on. The whole process is poorly managed.

They cancelled the flight then did nothing to help us rebook. It was awful - I won’t fly with them again

The process of buying the ticket and navigating all the hidden charges that Frontier throws at you was a terrible experience. The actual airport experience and flying was fine.

The truck that was refueling the plane drove away with the hose still connected to the plane and ripped part of the plane off with it

Terrible. Seats are bad and the baggage policy is inconsistent

I paid for extra leg room. The flimsy plastic seat underneath the floatation seat did not line up with the arm rests. It seemed as if the plastic part was zip tied on but immovable. This caused severe uncomfortable for the duration of the flight.

Better than I expected but I did pay for a seat and carry on bags ahead of time.

Was just ok with over selling I guess. A lot of people in a short space and when we finally arrive i20 minutes, waiting to get out from the plain because we were waiting authorization for out boarding? Something like that.

I hope to avoid flying with them in the future. First flight got cancelled then got stuck with a 13 hour layover in Denver. The process was long and frustrating to many people.

Flight was delayed on the runway for 40 minutes the crew did not even offer even water to passengers to compensate for the flight delayed. The flight was delayed due to aircraft mechanical issues. Worst customer service ever