Great entertainment system. The crew was somewhat helpful, but ignored the calls completely. Also all the isle seats were taken by the time of check-in and we had to squeeze a family of 5 on middle seats in 3 rows - awfully inconvenient to fetch nappies, take kids to the toilet or fetch water. Seat spacing was ok and the missile defence system of ElAl planes is unmatched.
Great entertainment system. The crew was somewhat helpful, but ignored the calls completely. Also all the isle seats were taken by the time of check-in and we had to squeeze a family of 5 on middle seats in 3 rows - awfully inconvenient to fetch nappies, take kids to the toilet or fetch water. Seat spacing was ok and the missile defence system of ElAl planes is unmatched.
Window seats on the 737 are tight and narrow. Staff was good.
the luggage was delayed to the point i missed my next flight hich was an hour after arrival not good at all
Delayed as always, very dirty and old airplane. Not very friendly staff. Just a sandwich for a 5 hours very expensive flight.
I paid $1050 for this flight. I paid an additional $99 for a "comfort" seat that was nothing by comfort. The "extra leg room" was fake, made up by making the seat slightly recline at the most upright position. That alone, killed my back! In addition, it was so narrow, fitting a Barbie not an average size human (me). I asked for white wine, when beverage were offered, they had only red which I cannot tolerate, so I had to skip, even though I really needed some wine to relax. Cheap! Again, for the price I paid, I should have had a selection of white wines, even in economy. The food, supposedly by Shai Granot- made me want to avoid Granot's restaurants. The beef meatballs were nice and tender. the rice w hairline noodles were so soggy and soft it was disgusting. The so called bread was half dry when reached my tray. I love eggplant, but the mayo killed it. From the country of Tahini & olive oil you offer mayo w eggplant? As I said, I am likely to avoid Granot's restaurants. The exterteinamnet was full with old boring movies, limited and old TV shows and free intrenet only for texting? Again, for a premium price seat and for addition $99 I should have had a fukll internet access. Likely the last time I travel ELAL.
Thank you to EL AL for flying even in war time
The crew, the flight boarding perfect. It was a nn EL AL plane, but it was OK but inside it was a zoo.
They apparently misplaced by window seat assignment, so I ended up getting a middle seat. However, once on board, the window seat passenger wanted to swap seats with me, so it all worked out. Otherwise, a very good flight.
Only way to fly to Tel Aviv is nonstop on the Dreamliner.
The pre flight service was incompetent unknowledgeable regarding COVID 19 Canadian laws . As well the level of communication was very poor while the language used by ElAl personnel was inadequate and offensive. All in all was a bad experience for all the members of my family and therefore I will do whatever it takes to make public my bad experience on all media platforms Facebook, Twitter, Instagram, official El Al website and other.
Pierwszy raz odbyłam tak pozytywny lot. Uprzejma, świetna załoga. Kapitana lotu W6 1771 z 6.01.2024, pozytywnie zaskoczył wyraźnym kontaktem i ciekawostkami na temat lotu, jak i informacja o zorzy polarnej zachęcając do zobaczenia przez okana. Delikatne perfekcyjne ladowanie WIELKI SZACUN i GRATULACJE dla KAPITANA!!👏👏👏
After the flight. Waiting to long to get off the plane
Very very very…… uncomfortable seats /does nor reclain/ and so little space /this was 5:30 hours flight- and quite expensive no longer low cost airline/ 5:30 hours flight and no water or snacks was offered anly very expensive sales.
Was denied to enter the previous plane so couldnt make it to this one
Got rejected to enter the plane because i took calming pills. Im scared of flying and i always take it since 12 years and it was never a problem with other airlines.
Shambolic boarding with ZERO information on why there was a delay. Don't treat customers like sheep. Crew good. Aircraft new. Late departure with minimal information from flight deck.
The flight was 1.30 hour late because of the Police checking 4 passengers. This was not Ryanair fault but was quite ennoying.
The boarding process was fast Uncomfortable seats ,do not recline.
My fligh was suddenly canceled and no ine approached me The web response was the only one and it was poor and not satisfactory Wizz did not take care for moving me and my family to another flight instead and simply gave us back the flight credits which i cant do nothing with !!
The crew was not very friendly or did not seem like very approachable. The plane was quite dirty and it didn’t sound too good when landing.