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Made us check our car seat that could have been used on the 11 hour connecting flight, we explained we wanted to use it and they said we could. When we arrived at our connecting flight the car seat was at the bottom of the plane. This made our flight home 11+ hours pretty hard at times with our toddler. We wished we had our car seat which he had rode on the flight there earlier in the week. The air dolomiti staff were mixed- some were so nice while others (one in particular in Genoa) seemed bothered to be assisting us.

The WiFi didn’t work. The screens for movies were sticky and didn’t have a lot of options.

Worst comfort that I’ve ever experienced on a flight

Got auestioned multiple times by gate agents. They ran out of chicken for the first meal. Slept pretty good on it and had good entertainment.

My incoming flight from Rome to Munich was on time. But part of the deplaning process is that we had to take a bus to the terminal. The layover time was too short so me and other passengers that were going to make the Munich to Diussepdorf plane were stressed. We all ran through the terminal and we got there right on time to find out that our plane to Dusseldorf was 15 mins late.

The distance between terminals was not clear to me and on my return flight i almost missed y flight in Frankfurt.

The flight was cancelled and I had nothing but problems with Lufthansa for 5 months leading up to the flight. I will never book with Lufthansa or through Kayak again.

my screen did not work, but the middle seat was empty so I used the middle screen. Also, I appreciate that I was allowed to switch to an earlier flight and avoid short delay during boarding

Loved the chocolate treat in the very short flight and the legroom (it was an exit seat) and the service was awesome, very polite and helpful to all.

Hated the boarding by bus out to the plane. Unorganized and uncomfortable and took forever.