Swissotel Chicago - Reviews

Feesrequired to use swimming... – Posted Nov 18 2011

Mediocre

Feesrequired to use swimming pool and gymPlus USD 52.00 / day parking lot.... more on MYTravelGuide

This hotel was great and it... – Posted Sep 1 2011

Excellent

This hotel was great and it was everything that I wanted in a hotel. The only problem that we had was on our checked out day we requested to have a... more on MYTravelGuide

excellent concierge service , ... – Posted Aug 28 2011

Excellent

excellent concierge service , we arrived at our hotel around 9:00 am and we were able to check into our room immediately , beautiful view , great... more on EasyToBook.com

Beautiful property, room &... – Posted Aug 25 2011

Excellent

Beautiful property, room & general common areas. Good central location downtown.... more on MYTravelGuide

Wonderful hotel with... – Posted Aug 21 2011

Excellent

Wonderful hotel with spectacular views and friendly staff.... more on MYTravelGuide

We do not feel that we should ... – Posted Aug 19 2011

Excellent

We do not feel that we should have had to pay $120 extra for a king bed. Since it was the hotel's error, they should have absorbed the expense. We... more on MYTravelGuide

Loved the location, friendly... – Posted Jul 5 2011

Excellent

Loved the location, friendly staff, quick elevators, spacious room, view of the city and lake.... more on MYTravelGuide

What a treat to wake up to... – Posted Jul 1 2011

Excellent

What a treat to wake up to views of the lake and the river, not to mention Navy Pier. Not once did we jump in a cab, everything was within walking... more on MYTravelGuide

Wonderful place to stay. The... – Posted Jun 17 2011

Excellent

Wonderful place to stay. The rooms are clean and very modern. We had a beautiful view of the river, Lake Michigan and Navy Pier. Everything we wanted ... more on MYTravelGuide

Great Anniversary... – Posted Jun 7 2011

Mediocre

We stayed here for our 24th anniversary and it was great.We were upgraded to a corner suite since we book on line, and when we check-in I asked if... more on Travelocity

Great location, friendly staff... – Posted Apr 28 2011

Good

Stayed here for business and was upgraded to a suite without even asking.Very nice reception at front desk. quick and friendly.room had great views... more on IgoUgo

Overall, the hotel was better ... – Posted Apr 14 2011

Excellent

Overall, the hotel was better that I imagined. The front desk staff was very polite, friendly and willing to help us find where we were attempting to ... more on MYTravelGuide

100% Satisfied... – Posted Mar 6 2011

Excellent

Swissotel = AWESOME EXPERIENCE. Super panoramic views. We stayed Lakeside. Had a view of Hancock Building, Chicago River and Navy Pier. Navy Pier was ... more on Travelocity

Not A Fan!... – Posted Mar 3 2011

Mediocre

There were lots of hidden fees not clearly outlined on the website, like a $* fee to use the pool.The new elevators are also extremely confusing to... more on Travelocity

Swissotel in Downtown Chicago... – Posted Feb 28 2011

Excellent

We absolutely loved the Swissotel! I took my 14 year old daughter and a friend to experience the "big city." The trip was a huge success. The hotel... more on Travelocity

Wonderful... – Posted Feb 26 2011

Good

Had a great experience.Came in very early the day of check in and we were hoping to just leave our bags and change clothes.Amazingly they offered... more on Travelocity

GREAT VIEW... – Posted Feb 24 2011

Excellent

Great Hotel. Great Customer Service. Parking expensive. The view was outstanding.... more on Travelocity

Beware Hidden Fees... – Posted Feb 21 2011

Mediocre

I stayed at Swissotel Chicago and wanted to share feedback about the visit. Swissotel is known for luxury and this hotel is not luxurious. I made the ... more on Travelocity

Couldn't Be Happier... – Posted Jan 10 2011

Excellent

My husband and I stayed here for our anniversary and were very pleased with everything.The service was great, our room and all common areas were... more on Travelocity

Nice hotel, impossible shower... – Posted Jan 8 2011

Good

Very nice hotel, but it is impossible to take a shower without getting water all over the floor, the result of a very poorly designed retrofit... more on Travelocity

Nice views.Great value in... – Posted Jan 8 2011

Excellent

Location affords very nice views from many rooms.Location of pool is spectacular.Water temperature was very good.But pool is only 4' deep.There is a... more on Travelocity

perfect... – Posted Dec 12 2010

Excellent

The Swissotel was perfect for my three-year-old grandson and me.We had a beautiful room with a view of Navy Pier and Lake Michigan.The room was clean ... more on Travelocity

Overall very good.... – Posted Dec 8 2010

Excellent

Overall very good.... more on MYTravelGuide

The lake and river view was... – Posted Dec 3 2010

Good

The lake and river view was spectacular and the room was extremely nice and comfortable. Room service was top notch. Breakfast was superb and the... more on MYTravelGuide

Very clean. Bed and pillow... – Posted Nov 28 2010

Excellent

Very clean. Bed and pillow are super comfortable. Bathroom is big enough.... more on MYTravelGuide

If you want a hotel close to... – Posted Nov 20 2010

Excellent

If you want a hotel close to shopping this is a great hotel and in a safe location with a great view of the lake and Navy Pier. Awesome coffee maker... more on MYTravelGuide

My stay at the Swissotel... – Posted Nov 8 2010

Excellent

I was thoroughly impressed with my hotel experience at the Swissotel Chicago. I look forward to making my future accomodations through travel website ... more on Travelocity

Not a great "business" hotel, ... – Posted Nov 7 2010

Okay

Travel Website problem: I am having problems with the new travel website rewards program since they changed to American Express. 5 phone calls and at ... more on Travelocity

Great Hotel!!!... – Posted Sep 11 2010

Excellent

My sister and I met in Chicago for a sister getaway and loved the Swissotel!It is beautiful with awesome views of the river, Lake Michigan/Navy Pier, ... more on Travelocity

couple anniversary... – Posted Sep 6 2010

Excellent

very clean and great view and locationfriendly staff... more on Travelocity

Clean and friendly... – Posted Aug 10 2010

Good

The rooms were clean and the staff friendly and very willing to help. Even at 2am.Would stay there again.... more on Travelocity

Downtown Chicago... – Posted Aug 7 2010

Excellent

Great view of Navy Pier and the downtown area.Very clean room & great service!... more on Travelocity

Amazing Stay!... – Posted Jul 12 2010

Excellent

I loved, loved, loved the Swissotel! I had a huge room with phenomenal views--even from the BATHROOM. My husband took pictures of the room and showed ... more on Travelocity

Super hotel.. Swiss Hotel... – Posted Jun 21 2010

Excellent

great location great view from the window really friendly staff comfortable room we have been to Chicago many times and this was are first stay at... more on Travelocity

Senior Trip with my Niece... – Posted Apr 17 2010

Excellent

I took my niece to Chicago for the first time as a senior trip.We had a great time.Room was a good size and clean. Nice amenities.Concierge was... more on Travelocity

Don't park at the Swissotel... – Posted Apr 5 2010

Excellent

The Swissotel Chicago is a beautiful hotel with amazing views.The staff is very helpful, attentive and keep the hotel immaculate.The only complaints... more on Travelocity

Great Experience... – Posted Apr 4 2010

Good

Location, location, location. The hotel location in the city of Chicago is excellent. Great service and The Palm serves great food. The view from our ... more on Travelocity

Very nice hotel...... – Posted Mar 14 2010

Excellent

Came in late and left early for a meeting so I didn't have much of a chance to experience anything other than the room and check-in process.All went... more on Travelocity

Fabulous view... – Posted Feb 25 2010

Excellent

Stayed w/end of Feb. 19th, The room was fantastic but the view of Navy Pier and the Lake was outstanding. THe staff was very nice and I highly recommend dinner at the Palm the onsite restaurant. The f

Xceptional Customer Service... – Posted Feb 23 2010

Excellent

My daughter and I arrived at the Swissotel early Saturday morning (before10:00) on Feb. 13 for a wedding. Upon communicating to the front desk... more on Travelocity

Swisshotel Chicago... – Posted Feb 20 2010

Okay

Very nice room, nice staff.Quibbles:Only one washcloth, very odd.Be ready to pay $52/day for parking.Finally, if you're someone who worries about... more on Travelocity

New Year at Swissotel Chicago... – Posted Jan 10 2010

Excellent

The hotel room is clean and comfortable.Our room windowfaces the Chicago downtown.The night view is pretty.Lobby is decorated with Christmas theme... more on Travelocity

AWESOME... – Posted Jan 9 2010

Excellent

This hotel was great!We checked in early and the front desk gave us a great room.The rooms were beautiful with very comfy beds.We had the one bedroom ... more on Travelocity

Location was good.Everything... – Posted Dec 17 2009

Good

Location was good.Everything was very expensive.“Overall a very nice hotel just very pricey for the extras.”... more on MYTravelGuide

Price and location.Checking... – Posted Dec 11 2009

Okay

Price and location.Checking in they don't tell you everything.“When I checked in with my wife they said all they had was a room with 2 double beds... more on MYTravelGuide

Great location with wonderful ... – Posted Dec 9 2009

Excellent

Great location with wonderful views of downtown and Lake Michigan.Elevator service was very slow especially at check-out time.“Overall this is an... more on MYTravelGuide

“There was no valet... – Posted Dec 7 2009

Mediocre

“There was no valet attendant, I waited in my car for 5 minutes then left my car at the front door to find someone and there was no one working at... more on MYTravelGuide