||||Excellent - 1080 reviews|
Overall Rating - Excellent - 1080 reviews
I like the rooms being clean and big. Staff are friendly and accomodating.
What I didn't like is that I was not informed about the paid parking, the reason I stayed away from Downtown Chicaho is to avoid pauing for the parking. For a price that is more than a $100++ no breakfast included and wifi is not free!! I am disappointed about by stay. Stay away from the eater in your room, it will cost you $4.00!! I am not a stingy petson, but I do watch out what I spend my mobey on and well aware on how much other Hotels and products out there that are comparable to Renaissance!! I am a disappointed customer.
Near to blue line station
Cost 12 bucks for wifi
||||Excellent - 388 reviews|
Overall Rating - Excellent - 388 reviews
Staff was approachable, friendly, helpful, and watchful of safety.
Exorbitent parking fees, ridiculous additional fees upon arriving and unforgiving entitlement to added charges. When booking online, it should be stated outright just how significant the fees will be. (The fees were nearly the cost of another nights stay).
Clean, Friendly, Good Services, Great Swimming pool and fitness facilities
Internet Charges should not be additionalHotel Restaurant could use an upgraded menu
||||Okay - 29 reviews|
The Chicago O'Hare Garden hotel is a first-class hotel offering superior services, deluxe accommodations and full service conference and banquet facilities that is conveniently located just 3 miles from Chicago O'Hare International Airport (ORD). Downtown Chicago is convenient by car via 9/94 and public transportation via CTA commuter train. The property o...
Overall Rating - Okay - 29 reviews
||||Excellent - 489 reviews|
Overall Rating - Excellent - 489 reviews
the location, the staff, the food
poor Wi-Fi connection
Breakfast and customer service
Allotting room type after booking is done. Need flexibility of room types...Nothing more to say.
||||Good - 2669 reviews|
The Hilton Chicago O'Hare Airport hotel is the only hotel located within Chicago O'Hare Airport (ORD) in Terminal 2 and is within walking distance of all of the airport's domestic terminals. Take the indoor walkway to the train for a short ride to downtown Chicago or explore the attractions near the hotel. Relax in the lobby with complimentary WiFi access, s...
Overall Rating - Good - 2669 reviews
The sous chef was amazing! He helped us with food options and help with directions. It was very clean. The front desk were very helpful. I loved the zip check out since we had to catch a flight and didnt have to wait to check out.
The pool was out of order, but they did offer a free shuttle to another location to use the pool and jacuzzi for free as sell. Even though we didn't do that, its great they had that as an option.The location of the hotel was very convenient. It was easy to get to from baggage claim, which was great from traveling. The check in process was smooth. It was also nice that the train is located there as well. It made it convenient that i didnt have to rent a car.
The beds were super comfortable and the staff was very friendly and answered any question I had.
It said it included an outdoor pool, it didn't, and it also said the hotel had free parking, which they didn't. The hotel only had valet parking and it was $45 a day! Next morning they slipped valet bill under door & added a $10 tax. So $55 a day to park!Also, this hotel didn't have ANY vending machines even though their guest book said they did. But the staff was friendly and room was clean so that made up for everything else.
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