This new Comfort Suites hotel offers 60 well-appointed guest suites, featuring all of the conveniences necessary to make your stay enjoyable. Free wireless high-speed Internet access. 100 percent smoke-free property.
The location and staff
The musty/moldy smell and rundown condition
The pool we were told was not clean because someone forgot to order chemicals! Now it was 94 &. 4 kids wanted to swim & that's the best they. Hotel Employee come up with! EVERYONE we ran into was so pissed about this & yet NO ONE wou
The room was spacious, the staff was sweet, and the morning waffle was tasty.
It was hard to find the hotel in the dark--insufficient lighting. Also, the pool opened later than the stated time.
Friendly staff. Easy in and out from location. Convenient to where we needed to be.
TV remote was lost. Keycards were deactivated when we returned on our second scheduled night.
Clean rooms , clean Parking Lot.. Shopping and Dining close by . And the general area was quiet and attractive. People who worked there were pleasant also...Good Place
Most unfriendly staff I've ever experienced...and I travel a lot! Front desk girl could barely look up from the movie on her tablet to greet us. It was awkward to walk in and out.
Yes, the room are not clean. The rugs are sticky, tub is moldy it needs an upgrade.
About 2 1/2 weeks ago, three friends and I stayed for one night at this hotel. I thought we would have to purchase two rooms, but they had a room with 3 queen beds! That's right...three! My sister and I slept in one and the other girls had their own beds. The hotel staff was pleasant and we all had a great nights sleep. It was quiet and the beds were really comfortable. Breakfast the next day was well stocked and clean.
Not much larger than Comfort Inn rooms @ I-40/Hwy 42, only 8 mi away. And $* more per night. Also RISKY ------ A 3-night stay during Thanksgiving, 2010 produced a missing bag of laundry discovered on checkout morning. No resolution was offered by checkout. I left an itemized list of items & value of $*, along with contact info. Over a week & 2 phone calls later, the manager offered $*. I explained the missing items were newly purchased on sale, and actual replacement value was more than the quoted $*. Would not budge! Contacting customer relations brought only a 'write-up' of incident. I again contacted manager, leaving a voicemail, asking for a compromise of $*. My voicemail went without a response. I emailed the suggestion of compromise, and receive a rejection.
I have stay at several Comfort Suites but this one was disappointing. The outdoors pool was green, all the fitness equipment was broken, that air condition in our room was leaking on the floor, and the door to our room did not latch properly. On a positive note the beds were very comfortable and the continental breakfast was very good. I would think twice about staying here again.