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User Reviews
3.95 out of 5
Overall
Clean, super comfy bed, and...
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Posted Dec 31 2011
Excellent
Clean, super comfy bed, and really nice staff. Coffee in room is a life saver, free WiFi, large room, and great water pressure in the shower!... more on MYTravelGuide
I can't say this was a 3.5...
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Posted Dec 22 2011
Okay
I can't say this was a 3.5 upscale plus experience. We stayed 4 nights, had to pay $32 in parking charges on top of the hotel charge, and parking was ... more on MYTravelGuide
Room smallish but neat and...
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Posted Dec 20 2011
Good
Room smallish but neat and clean. Disappointed at additional fee to park in hotel's own lot. Lobby expansive and nicely decorated for holidays. If I... more on MYTravelGuide
This hotel is as clean as a...
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Posted Dec 17 2011
Excellent
This hotel is as clean as a four star beds are amazing.... more on MYTravelGuide
Very convenient location....
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Posted Nov 10 2011
Okay
Very convenient location. Free airport shuttle. Room service pricing was ridiculous! Plus tip for a cup of soup, two sliders with fries and an omelet ... more on MYTravelGuide
This hotel exceeded...
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Posted Aug 27 2011
Excellent
This hotel exceeded expectations for a last minute priceline hotel.... more on MYTravelGuide
Fantastic location for travel ...
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Posted Aug 15 2011
Excellent
Fantastic location for travel with free airport shuttle. The shuttles are a little worn and dirty. The restaurant was very nice, I love the gold... more on MYTravelGuide
Pool hours were great! My...
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Posted Jul 16 2011
Excellent
Pool hours were great! My kids had the pool all to themselves!... more on MYTravelGuide
Would recommend this hotel...
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Posted Jun 16 2011
Okay
Would recommend this hotel for a short stay in Cleveland.... more on MYTravelGuide
Flat panel TVs all over the...
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Posted Jun 9 2011
Good
Flat panel TVs all over the place - except in the rooms! Parking is sparse (and $8/day). The location of hotel within the airport area makes getting... more on MYTravelGuide
Great price for a fairly nice ...
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Posted May 27 2011
Excellent
Great price for a fairly nice hotel out by the Cleveland airport. There seemed to be a lot of meeting facilities in the hotel, but we only used the... more on MYTravelGuide
This is a perfect hotel if...
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Posted Apr 8 2011
Excellent
This is a perfect hotel if you have an early morning flight out of Cleveland. I am planning to book it again for June. They have a separate park and... more on MYTravelGuide
great place...
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Posted Mar 26 2011
Excellent
room was clean and the bed was awesome hotel staff out of this world w will definatley stay here again... more on Travelocity
Found a bottle of lotion on...
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Posted Mar 1 2011
Horrible
Found a bottle of lotion on the floor in our room as well as used dental floss in our trash can. the other trash can didn't have a liner and the... more on MYTravelGuide
Very Clean!...
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Posted Feb 5 2011
Excellent
All around great deal! Shared the room with 2 other adults and Its the first time I have ever seen a cot a that was actually a entire mattress. Very... more on Travelocity
Good location and service....
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Posted Dec 6 2010
Excellent
Good location and service. Highly recommended for business traveler.... more on MYTravelGuide
Great, quiet location...
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Posted Dec 4 2010
Excellent
The hotel is right across from the terminal, but the rooms are very quiet - no noise from the jets or the street.The beds were fantastic and the... more on Travelocity
Great location. Took care of...
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Posted Dec 1 2010
Excellent
Great location. Took care of our rental car for us.... more on MYTravelGuide
Excellent all the way, hope...
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Posted Nov 30 2010
Excellent
Excellent all the way, hope to stay there again.... more on MYTravelGuide
Enjoyed my stay, staff very...
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Posted Nov 17 2010
Excellent
Enjoyed my stay, staff very helpful and accommodating, nice restaurant and bar everything turn out nice .... more on MYTravelGuide
This was one of our favorite...
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Posted Oct 28 2010
Excellent
This was one of our favorite hotels. It was in a great location for us and the beds & pillows were the most comfortable ever. We had our 7 year old... more on MYTravelGuide
Great would stay again...
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Posted Oct 1 2010
Excellent
The staff was excellent, the pool area was nice, the food was good in the restaurant, and the beds were wonderful.The only problem was that the ice... more on Travelocity
Nice staff; some...
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Posted Sep 27 2010
Okay
Had an overall decent experience. There were nice perks about the hotel, such as the Starbucks off the lobby and the restaurant. The majority of the... more on Travelocity
Immediately across the street ...
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Posted Aug 23 2010
Okay
Immediately across the street from the airport! Super convenient! Unfortunately we had a rental car to return and that was way out of the way before... more on MYTravelGuide
Nice Stay...
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Posted Apr 10 2010
Good
Even in the midst of a remodel, where all the rooms are going through a little remodel and so is the lobby areas, it was a nice stay.The service in... more on Travelocity
Location.Remodeling, big mess....
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Posted Feb 6 2010
Okay
Location.Remodeling, big mess.“Typical airport hotel, in the boom times they could get away with not keeping the facilities up to date. Now during... more on MYTravelGuide
Stay Away...
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Posted Jan 10 2010
Okay
Clueless check-in person (had to ask about free breakfast).Rooms are adequate at best.Pool under construction.Entire hotel is in the midst of... more on Travelocity
Friendly staff.Going through...
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Posted Nov 19 2009
Excellent
Friendly staff.Going through renovation - gym and business center were not easy to locate.“Clean and nice furniture. They are updating all common... more on MYTravelGuide
I enjoyed the Sauna in...
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Posted Oct 15 2009
Good
I enjoyed the Sauna in addition to the whirlpool spa and pool.You have to use the phone in the pool area to have staff manually start hot tub. Dark... more on MYTravelGuide
The food service was...
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Posted Sep 8 2009
Excellent
The food service was delicious, quick, and friendly.Air conditioner leaked, but they offered to move me no problem.“The staff was friendly, helpful,... more on MYTravelGuide
A non-stellar Sheraton...
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Posted Aug 28 2009
Horrible
For a four-star hotel, we were grossly disappointed. Our room was, quite simply, horribly dirty, run down, and had a horrific view through a filthy... more on Travelocity
Rooms were average.“I would...
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Posted Aug 24 2009
Okay
Rooms were average.“I would have thought this was a 3 star.”... more on MYTravelGuide
Wonderful night...
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Posted Aug 8 2009
Excellent
This hotel was wonderful the staff was all great, the pool and workout rooms were great.Enjoyed every minute.Hard to find you actually have to enter... more on Travelocity
Although it is located at the ...
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Posted Aug 3 2009
Excellent
Although it is located at the airport, I did not hear any noise from aircraft takeoff and landing.Dust was all over the alarm clock in my room.“The... more on MYTravelGuide
locationHair in bathroom,...
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Posted Aug 1 2009
Mediocre
locationHair in bathroom, cigarette burn on comforter, stinky.“The lobby and common areas are nice and well kept. The room, however, was smelly. ... more on MYTravelGuide
“staff was exceptionally nice....
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Posted Jul 23 2009
Good
“staff was exceptionally nice. the room had little broken things (nothing major) here and there. there's not much right near the hotel in terms of... more on MYTravelGuide
Great hotel!...
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Posted Dec 16 2008
Excellent
We felt the hotel accommodations and staff were excellent!We were in Cleveland participating at a dog show at the IX Center.This was the best, dog... more on Travelocity
Location, decor, cleanliness, ...
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Posted Aug 26 2008
Excellent
Location, decor, cleanliness, friendly, helpful staff, liked pool and bar too.Nothing.“This was a terrific place to stay after a long flight to... more on MYTravelGuide
Easy access to airport...
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Posted Aug 13 2008
Good
This hotel was right at the airport with continuous shuttle service available.It was an older hotel but has been updated and was very clean.There is... more on Travelocity
Friendly staff.Leaving the...
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Posted Aug 10 2008
Excellent
Friendly staff.Leaving the hotel can be a bit confusing.“Great price. Clean. Friendly staff. Excellent.”... more on MYTravelGuide
The rooms were big, there was ...
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Posted Jul 25 2008
Excellent
The rooms were big, there was plenty of room to walk around in.Getting to the motel, it was kind of a hassle.“The staff was great, they were... more on MYTravelGuide
It was close to the airport...
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Posted Jul 9 2008
Horrible
It was close to the airport.Bathroom not clean, falling apart, total room not clean.“I would not recommend this hotel to anyone. The toilet rocked... more on MYTravelGuide
Pool area was nice.Traffic...
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Posted May 30 2008
Good
Pool area was nice.Traffic pattern around the hotel.“It was a nice hotel but I would not come again, also the set up to need your room key for the... more on MYTravelGuide
Just food in restaurant and...
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Posted May 30 2008
Okay
Just food in restaurant and this rated at good.See item 12.“This is a dry hotel, just to serve the minimum needs of people coming for medical... more on MYTravelGuide
The lobby was nice. Staff was ...
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Posted May 28 2008
Mediocre
The lobby was nice. Staff was friendly and courteous.I thought it was noisy. People kept running up and down the hallway and slamming doors. Beds not ... more on MYTravelGuide
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