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One location in Clignancourt
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Reviews
9.6 Wonderful
Oct 2016
Pros:
Cordial relationships with all agency personnel. The woman who set up the original rental in Paris, Laurie, was particularly helpful. When we went to an office in Avignon to extend our rental, the man who assisted us was also excellent. The rental chap in Perpignan was also very helpful. The ease with which we extended our rental was particularly appreciated. Above and beyond that, the car functioned well. We appreciated the upgrade when our requested car was not available. We will definitely rent with Europcar again as we continue our travels.Cons:
One slight problem occurred on our initial day. Despite the thorough briefing by the Paris team, they neglected to take into account the fact that many innovative features of newer model cars are unknown to many drivers. In this case, the Audi's automatic start/stop feature caused me some initial consternation. On the highway it was fine, of course, but in city traffic, it was anxiety producing. I was prepared to return the car the next morning, but Googled the problem and learned about the stop/start feature and the easy switch to the manual setting. All was well from that point on.6.4 Okay
Sep 2016
Pros:
They ended up giving me an upgraded car in order to fill my reservation. They ultimately met what I needed and fulfilled the reservation.Cons:
When I showed up to get my car, which I reserved that morning, they told me that they had no cars left and I would have to go somewhere else. After pushing a little as to how that happened, I was told that I could have the one car they left for an increased 30 euros a day. I pushed further saying it wasn't my fault that they didn't have my car that was reserved and I shouldn't have to go somewhere else if they actually did have a car available.One location in Clignancourt
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2.4 Poor
Jan 2020
Cons:
There was no vehicle ready for pick-up. Waited a few hours for another customer to turn car in, and it was immediately rolled over to us. Had “standard” form to sign, vehicle unseen, plus additional security deposit. Went to vehicle and vehicle was filthy. Gas was was not quite full, key in ignition, and staff showed how to use GPS. Asked other questions about using, controls, etc. Fast forward, filled up with gas from nearby station, returned vehicle full to location instructed. Was a day earlier than reserved when dropped off - stuck in heavy traffic and missed closing time, but had instructions for after hours. Parked car in appropriate area, locked up, dropped key off in lock box, different floor. Next morning contacted about when car would be returned. They found car. Next they contacted because they couldn’t find the key. Found key. Then they contacted again looking for some secondary manual key that was supposedly inside the other key. They are attempting to trump up additional charges. Damage deposit still has not been refunded, and they have added high costs to the credit card used for vehicle. Dealing with this car rental place has been terrible right from the beginning. Situation is still under dispute and has not been settled.9.6 Wonderful
Aug 2019
Pros:
Staff was great. Very helpful and patient. Answered all our questions.Cons:
A majority of the elevators at Gare du Nord don't work/broken. The three elevators that go down to from the rental desk to the garage were hard to use (one broken, the other two had problems with scanning the card). The map showing how to go in and out of Gare du Nord needs improvement!2 locations in Clignancourt
One location in Clignancourt
2 locations in Clignancourt
One location in Clignancourt
One location in Clignancourt
Yes. Based on our information, ALAMO in Bercy is the cheapest car rental location in Paris. It is located at Paris Gare De Lyon Sncf/rrs.
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