||||Good - 228 reviews|
Overall Rating - Good - 228 reviews
service room was clean
door locks need updatingover good experience
Everything was perfect love it there will go back very soon
NoPeople was nice to us the staff was great too us we just enjoyed ourself a lot
||||Excellent - 253 reviews|
Overall Rating - Excellent - 253 reviews
The beach front view was beautiful and the location was central to most things in the area.
The staff needs a lot of work. The women at the front desk were unfriendly at best and rude most of the time. We did not get the room advertised online and were not happy with the one we did get.This hotel is average, we were unimpressed overall and would not recommend it to others nor stay here again.It was noisy early in the morning so if you desire to sleep in listening to the waves, think again. The beds in our room were not comfortable at all. And even after calling directly before booking our room online we were NOT given the room promised and were put in a handicap room that would have been good for someone needing the access but made using the showers awkward and cramped for us with all the extra equipment in them. The only person on staff that we had contact with that was friendly and/or respectful at all was a man from the maintenance departmen...
Would have been perfect on all accounts if staff were friendly and not rude. The nicest person was the guy renting chairs on the beach.
The staff were very rude and not kid friendly at all. I even had someone ask how many people were in our room when I asked for extra blankets and pillows like I was being dishonest about how many we're in the room. There were several situations like thisLocation great, rooms great, cleanliness great, the staff was incredibly rude:(