Convenient downtown location. Full service property with meeting rooms. Elegant guest rooms feature wireless Internet access. Free full hot breakfast, business center and fitness center. All rooms include a 32-inch flat panel TV, coffeemaker, iron/board, hair dryer, microwave and refrigerator. Family suites and whirlpool suites are available. It's our pleasure to serve you. State-of-the-art indoor salt water pool and hot tub now open. New fitness center and guest laundry now open. Hotel has ATM. Credit card required for incidentals upon check-in. There is a 250.00 USD charge for smoking in rooms and 100.00 USD for bringing pets in the rooms. An adult 21 years or older must be present in each room. Grab-n-Go counter is still available for soups, salad, and sandwiches 24 hours a day. Take advantage of our Complimentary Shuttle serving Downtown Colorado Springs. Enjoy a number of fantastic restaurants and entertainment venues. Relax and let us do the driving! Wake up and get your day started with our Complimentary Full Hot Breakfast Bar! Several wonderful choices means that there truly is something for everyone! Our pool and hot tub will be closed from August 3, 2015 until August 07, 2015. We apologize for any inconvenience.
Received a confirmation saying my reservation was all taken care of and arrived to a rude front desk clerk with no reservation on file. No room to stay in after traveling out of state
The rooms were in need of a huge renovation. They were musty smelling, odor, bugs, water stained/damp walls with rippling wall paper separating from the walls with mildew and mold, just overall dirty!
Wifi was out first two days of my stay. Building run down DIRTY if I hadnt prepaid I would have checked out after first day. Staff was unaware of who even managed the place. Rooms were run down light bulbs out TV service was terrible. Mildew smell and very noisy due to tile halls. Maid service was late and rude "you have to get out of the room while i make it otherwise it wont get done" Dont waste your time or your money here!
Lobby, breakfast food and seating area
HVAC very loud. Walls, door, and windows let sound from outside and hallway into making room quite noisy. Doors slam too causing even more noise every time someone went in or out of a room. Back parking lot was snow/ice covered, very slippery--obviously not plowed after recent snow.
The staff was polite.
The building was seriously dirty and badly maintained. The hallways had dirty sticky floors and walls covered in scuff marks and holes. The room smelled mildewed and the carpet had stains, but the sheets were clean. The bathroom was so so- the lift switch had grime in it and would spark when the light was turned on. The whole building looked run down as if it was let go and maintenance was not a priority.
Old, run down, not well maintained.
close to my destination, staff very friendly and helpful
bathroom too small for two or more people. lobby floors not clean, elevator too small