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Passenger van |
Commercial |
2 locations in Colwood
Filters
Reviews
10.0 Wonderful
Mar 2024
10.0 Wonderful
Nov 2020
Pros:
It was all a positive experience.Cons:
There is nothing that I could identify as needing improvement.10.0 Wonderful
Apr 2019
Pros:
Staff was helpful and pleasantCons:
Every thing went well10.0 Wonderful
Mar 2019
Pros:
Great staff. Awesome SUV.7.6 Good
Mar 2019
Pros:
everything on time and as expected however... the new electronic "agreement" seems pretty sketchy, no hard copy for the customer... could easily be changed on their side cant fit all the negatives into the better part, oopsCons:
first off, the guy who i picked up the car from straight up lied to me saying gas from them would be 2.15/liter if i dropped it off empty, saying its below market price, great deal, no extra fees... wow sounds very nice... i looked closer at the electronic agreement, nope, almost 3.00/liter....9.6 Wonderful
Feb 2019
Pros:
Staff were efficient and friendly. The rental pick up and drop off was quick and easy. Great value for the money.Cons:
Only issue was the exterior of rental vehicle was not clean when picked up.2 locations in Colwood
Filters
Reviews
8.8 Very good
Nov 2019
Pros:
Staff was friendly and helpful however the website severely hampered his ability to provide timely service.Cons:
Fix the website........more user friendly10.0 Wonderful
Jun 2019
Pros:
Everything's was very fast and easy and the car was great. We noticed during the pre-trip inspection that one tire had a nail in it, as is common around here with all the construction, so they gave me a new car, no issues at all with only a slight delay to change the paperwork. It was great.Cons:
Not much. I was really happy with it all.10.0 Wonderful
May 2019
Pros:
Really appreciated the pick up and drop off from/to the harbor. Gary was very friendly and helpful in pointing out how to navigate the city and where all the good spots are.2.0 Poor
May 2019
Cons:
I was given the option through Kayak to book this car for a time that the rental place literally WAS NOT OPEN. When I went to pick up the car the place was closed so I had to call Hertz customer service, demand a refund (which will take up to two weeks to be refunded to my card) and go to Enterprise4.4 Mediocre
Feb 2019
Pros:
Pickup was pretty quick and streamlined.Cons:
The car was not well maintained, which they knew because it was sluggish to start when they started it the first time. There was a nasty stain in the back floorboard. They were very rude when I tried to take the car back not filled with gas and insisted that I fill it, despite being willing to pay.10.0 Wonderful
Oct 2018
Pros:
The staff are professional and very nice. So far they have never overcharged me after I have rented here a couple of times. The cars are new and well maintained. I always make sure to rent and return within business hours though. Nothing to complain.Cons:
Nothing negative up to now2 locations in Colwood
Filters
Reviews
8.8 Very good
Nov 2018
Pros:
Very honest and easy going staff at the downtown location in victoria.8.0 Very good
Aug 2018
Cons:
Being asked to leave a $300 bond on the car No indication obvious to us on this requirement2.8 Poor
May 2018
Cons:
The car was very scuffed and dirty on the inside.2.0 Poor
May 2017
Pros:
NoneCons:
Worst ever. National car rental did not get my reservation. I was not able to rent the car. I was put in trouble on the spot to look for other car rental company.One location in Colwood
2 locations in Colwood
One location in Colwood
Pick-up location | Colwood |
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Car types | Van, Minivan |
Rental locations | 1 |
Airport locations | 0 |