The Quality Suites hotel in Cordova is conveniently located just off Interstate 40. Guest will enjoy our 103 suites with free full breakfast buffet. Located in a retail/commercial district with immediate interstate access and across from Tennessee's largest and newest shopping mall, Wolfchase Galleria. Entertainment, movie theaters and the largest collection of restaurants in the Memphis area are all within one half mile of the hotel. All guest rooms have free wireless high-speed Internet accesss. Pet accommodation: 25.00 USD per pet, per stay. Pet limit: 2 pets per room, maximum 45 pounds. Pets allowed only in designated pet-friendly rooms; availibility may be limited.
They didn't want to give me towels after I turned the dirty ones end
Staff was very friendly.
The third floor was hot and humid, and the bathrooms were not clean.
It is well located very near Wolf chase Galleria.
It was 90 degrees + that day and the air conditioner needed service. It ran all nite, loudly, never shut off once while keeping us at a balmy 80 degrees. Hotel management should be aware refreshing freon is far less costly than running the unit full time
Good location for us. We didn't get bed bugs! The breakfast looked nice (we couldn't eat any, due to food allergies.) Really big room. Wi-Fi was fast.. when it worked, which wasn't often. It seemed to be under renovation, so that might help some problems.
Hallways and elevator were dirty and stinky. Many little problems. Crappy TV, paint splatters, uncomfortable pillows, ANTS all over nightstand. Room coffee maker tray didn't fit, couldn't make coffee. Stayed here last year, it has declined a lot.
Location was great to shopping centers and restaurants.
I stayed during Memorial Day weekend and the noise level at night became rather loud.
Satisfactory for the price. Good location, the room was somewhat an older building but clean. My husband had a disagreement with another clerk but we worked it out.
This was a 2 day trip. First day I tipped the maid and ask for extra towels. She left the towels but did not vacuum the floor, empty the trash baskets, and did not replaces the tissue box. So I did not leave her any more tips
The front desk clerk was really friendly. Very nice location.
I loved everything about this hotel
The lobby, night manager was great.
Room felt grimy and dingy. Bathroom was gross, filthy seat, toilet paper was down to the last few pieces on the roll. Sheets had rips in them and one bed had strange pink hard dots all over, looked like pieces of hard candy
It was very clean.
My room was by the pool so it was very noisy and i had to call the front desk twice.
Th e bed an that's it.
Most rooms are fine if you get non-smoking
The smoking rooms are disgusting if you're a non smoker. Complete turn off.
The location. Plenty of shopping and restaurants near.
It is VERY old and has not been renovated. The dining chairs were stained. It was dark. The bedspread was more like a table cloth. The curtains and carpet were from the 70's. The toilet seat has been painted in spots. Tub has rust. Furniture is worn. BAD
Large suite with lots of room. Great shopping location in a newer and safer part of Memphis. Highly recommend.
Sometimes heard footsteps of those above me. But that's a fair trade for all the good things about the motel.
The staff was rude and lazy. The room was dirty, dusty, and dingy. Dont expect the pool, whirlpool, or gym to be open or have working equipment even during posted hours.
Location was excellent for me as if that somehow makes up for that fact that it was disgusting
Bed was like sleeping on plywood. Found a bunch of ants in my room so the front desk person came and sprayed my room with a can they keep arms reach away at the front counter and told me I should stay away for 15 mins.
price and location. It is clean overall.
Cheap, like breakfast materials, cups, and it seems they got the stuff from dollar stores.
Nice big room, had the best dining area I've seen in an inexpensive motel. Plenty of seating, nice TV on a swivel, to watch from bed or living area. Close to restaurants and shopping. Comfortable bed.
There was visible mold in the A/C, something my family is usually very sensitive to. However, we did not have any problems with it. Best night of sleep of our entire trip. Still... yuck.
The hotel staff were do very kind and friendly- like family. The breakfast great, pool wonderful, and service was excellent.
Some guests were loud and running in the halls at 2am, but that was not the fault of the hotel.
Smoking rooms smell awful and I found trash left in room under my bed from previous guest.
The staff was superb! Front desk was friendly and assertive during check-in and check-out; we had one issue within our room and the staff rushed to absolve it!
I only wished the hot tub was functional. Yet the pool water was heated and the temperature in the pool room matched the air conditions, making the transition from water to air comfortable!
The location met our needs. It was located close enough (20 minute drive) from the sights we wanted to see.
Hotel entry/foyer was dark and small. The hot tub was broken. The room smelled (odd smell), the bathroom was in very poor shape. There were no pictures or paintings anywhere - walls were bare in and out of the room. Overall impression was cheap.
The size of the room was great!
I wish the breakfast area was larger.
The smell in the room was a really strong deodorizer!
It was priced very well
The toilet seat was dis colored and orange the refrigerator was all scuffed and was an eye sore and the tv only had 1 movie channel
The rooms are spacious and the bed is comfortable.
This hotel has a bug problem. Roaches got to our food before we could.
My room had a few bugs. They were in the shower as well as crawling across our tooth brushes by the sink in the middle of the night. It was room 131 and needs to be sprayed for bugs. Other than that everything was fine.
It was close to the mall and the interstate.
The appliances were old.
Booked hotel to stay while on a trip down to Texas. Convenient location, but will not stay here again. Rooms were dirty, linens and towels were stained or not washed. Continental breakfast did not have very many choices and the hot breakfast options tasted terrible. Only positives were the friendly staff and I could take my dog.
WE ARRIVED AT OUR ROOM AND LEFT TO GO EAT AND SHOP. WHEN WE RETURNED I NOTICED A BUG ON MY PILLOW. MY HUSBAND CONFIRMED IT WAS A BED BUG. WE CHECKED FURTHER AND THE PILLOW WAS FULL OF BUGS. THE SHEET HAD BLOOD STAINS ON THEM WHERE SOMEONE HAD BEEN BITTEN AND THEY HAD NOT EVEN BEEN WASHED! WE CALLED THE FRONT DESK AND WERE TOLD THERE WERE NO OTHER ROOMS, BUT GOT A CALL BACK LATER AND WE WERE MOVED TO ANOTHER FLOOR. MY HUSBAND AND THE MANAGER CHECKED THE BED, IT WAS FREE OF BUGS AT THAT TIME. THE NEXT NIGHT THOUGH THERE WAS A BUG IN THE BED AND MY HUSBAND WAS BITTEN. OUR ROOM WAS ONLY CLEANED TWICE IN THE FOUR NIGHTS WE WERE THERE. THE ELEVATOR DID NOT WORK HALF THE TIME, THE POOL MAN INFORMED US THAT THE POOL HAD BEEN POOPED IN, BUT THERE WAS NO SIGN SAYING WE SHOULD NOT SWIM. THE WATER WAS SO COLD YOU COULD NOT SWM IN IT ANYWAY. MANAGEMENT KEPT SAYING THE WOULD 'MAKE IT RIGHT' I DON'T KNOW HOW THEY COULD, BUT NOTHING WAS EVERY OFFERED ANYWAY EXCEPT TO STAY THERE AGAIN AND THAT IS OUT OF THE QUESTION.. WE WANTED A NICE FAMILY VACATION, BUT ALL WE GOT WAS BUGS AND ANGRY CONSUMERS!!! JUST HOPE WE DIDN'T GET THE BED BUGS IN OUR LUGGAGE!
Very friendly anf clean.Great buffet breakfast
The Hotel did not have good service, We orderd a non smoking room they gave us a smoking room. The House keeping was not good they did not clean up our room when we left the room. The Manager was told about it and he did nothing. Not a plesent stay.
This hotel was in a great place for ease into Memphis. The people were nice, however their were many problems with the building. Air conditioners that didn't work, mildew or mold visible on the walls inside our room, and the sofa should have been on the curb for garbage pick up.
We stayed here one night. I wanted something not horrific and with internet access and this provided that. It is worth nothing that although there is an Ethernet jack there doesn't seem to be Wi-Fi except in the lobby area. Also the room we were in had a table by the Ethernet jack but no power outlet nearby, so I had to run my laptop cord sort of far. The place is a little old feeling but is pretty clean. I'd stay there again.'
I stayed at this hotel 6 days and 5 nights. I enjoyed everything. The staff is great. The hot breakfasts are excellant. The facilities were always clean and well equiped. Housekeeping staff was also quite good. Management wanted to be sure that you had everything you needed. I will definitely be staying there and at other Quality Suites again. Thank You!