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Passenger van |
Commercial |
One location in Council Bluffs
Filters
Reviews
10.0 Wonderful
Oct 2018
Cons:
Car had a little smoke smell but I know it’s diffic to keep smokers from smoking.5.6 Fair
Nov 2016
Pros:
Car was niceCons:
Salesman is a shyster....fast talker. I showed proof of insurance...he snuck it on my bill anyway. My overall Bill should've been around $113 but they billed me $470. They did give me $312 back eventually but I should get more back. I've called customer service, I've emailed three times, no one cares. Nothing but thieves in my opinion.2.0 Poor
Sep 2016
Pros:
NothingCons:
That I reserved a car and there was no car10.0 Wonderful
Jul 2016
Pros:
Loved the service except trying to find a car in small townsCons:
I2 locations in Council Bluffs
One location in Council Bluffs
Filters
Reviews
6.0 Okay
Nov 2023
10.0 Wonderful
Nov 2020
Pros:
Staff very friendly and helpful8.8 Very good
Nov 2020
Pros:
Yes very friedlyCons:
Too far to walk2.0 Poor
Dec 2019
Pros:
They were goneCons:
They could have been there8.8 Very good
Dec 2019
Cons:
Something to clean the snow off of the car3.2 Poor
Nov 2019
Cons:
First, their computer didn’t work at check-in. Then, it was a typical “bait and switch”. I reserved a “standard” size vehicle (advertised as a Chevy Malibu or similar) but got a Kia Soul, which I hate.The car wasn’t clean, the gas tank was only half full when got it. Never again with Dollar!2 locations in Council Bluffs
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Reviews
10.0 Wonderful
Dec 2023
10.0 Wonderful
Apr 2021
Pros:
Friendly and helpful staff.Cons:
Vehicle was new and clean but it did have a bag from a previous renter that hadn’t been removed.10.0 Wonderful
Mar 2021
Pros:
Yes2.0 Poor
Aug 2020
Cons:
Reserved a van for my family. They did not have one and simply said sorry and wanted to be sure I canceled my reservation. Gee, thanks.9.2 Wonderful
Oct 2019
Pros:
Understaffed but still short wait Gave me a much larger SUVCons:
Only one person covering return both inspections and paperwork5.6 Fair
Aug 2019
Pros:
You allowed me to book a pickup/drop off time that was at the end of that location’s normal working hours. They changed my pickup and drop off location. To the airport. The airport location completely changed my reserved vehicle type to something “not similar” and less fuel efficient.Cons:
Fulfill any one of the promises made in the reservation... changed pickup location, wrong car type, changed drop off location. Clerk was rather rude when I asked why I couldn’t have what I reserved.One location in Council Bluffs
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Reviews
4.0 Mediocre
Nov 2023
10.0 Wonderful
May 2021
Pros:
STAFF FRIENDLY4.0 Mediocre
May 2021
Pros:
People were friendlyCons:
Didn’t realize they would charge me almost another days rate for an extra hour past 24 hours!10.0 Wonderful
Mar 2021
Pros:
Everything was great!3.2 Poor
Sep 2020
Pros:
Absolutely nothing !!!Cons:
CAR was dirty , I found jul pods and batteries , cigarettes and chips on the back seat , and to top it all off , bag with dirty underwear tuck between back seats It was written on a paper , cleaned and disinfected By Terell Never again Avis9.6 Wonderful
Dec 2019
Pros:
Rental cars at Omaha airport now very convenient.. finally! Dropoff also simple. Car did well on the slippery roads and little bit of snow we had.One location in Council Bluffs
Filters
Reviews
6.0 Okay
Sep 2023
6.0 Okay
Aug 2020
Pros:
Counter Staff was amazing. Very customer oriented at the time of rental.Cons:
Car smelled of marijuana once it sat out in the sun. I called this in Day 1 after the car was sitting in the sun and the smell was overwhelming. As soon as I got through being on hold the representative told me they noted the smell to my account and then they hung up. I wanted to swap cars, but I did not have time to call back as I was travelling on business. Then when I returned the car they emailed me my receipt. Upon review of the receipt I was charged for a tank of gas when I had turned the car in with a full tank. Called the local number on my receipt ... Put on hold..... Then hold again for them to verify .... "They made a note and corporate would email me in 3 to 5 days, the charges are already in." So in a nutshell dirty car and overcharged.10.0 Wonderful
Jul 2020
Pros:
The new Nissan Pathfinder was the best rental car I've driven, great choice! I needed something bigger than a mid-size SUV, but I didn't want a big Tahoe or Suburban, so the Pathfinder was the perfect size and a wonderful leather interior. I'll be back hoping to get the same in the future!Cons:
Nothing!9.2 Wonderful
Jul 2019
Pros:
Desk agent was knowledgeable, professional, and couteous with no pressure or upselling. Return check-in very quick and Return agent pointed out that since I filled up the tank which was higher that when I picked up the vehicle i would receive an adjustment at the "counter" so I was not over chargedCons:
Price seemed unusually high @$89/day10.0 Wonderful
May 2019
Cons:
Everything was quick and easy. I got a car upgrade b/c they were out of economy size, so I was very pleased.5.2 Fair
Feb 2018
Cons:
I picked Payless because they said they were based at the terminal (Omaha) and the others mentioned a shuttle. Payless had a desk at the terminal but it was not staffed and instead had directions to the same shuttle as all of the others. Plus it is a bit of a pet peeve when customer service agents finish their conversation with each other before attending to the needs of the customer. Also I had asked for an extra hour on the rental to finish up my conference for which I was willing to pay the hourly rate of $5. They said if I was 1 minute over I would have to pay for an extra day. I left my conference early to get it there on time (3 minutes early). Instead of them getting a little extra for the hour, they got no extra, and they got one less customer for life over $5.One location in Council Bluffs
One location in Council Bluffs
Along with a 15 passenger van, rental companies in Council Bluffs offer 7 passenger vans.
Pick-up location | Council Bluffs |
---|---|
Car types | Van, Minivan |
Rental locations | 1 |
Airport locations | 0 |