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Passenger van |
Standard |
Full-size |
Luxury |
Premium |
5 locations in Crawfordsville
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Reviews
10.0 Wonderful
Apr 2021
Pros:
Staff was very friendly. I was in and out in 5-10 minutes. Dropped off after hours, super easy. Already have another rental lined upCons:
Nothing. Pleasant, quick experience.10.0 Wonderful
Aug 2020
Pros:
The staff was very helpful.Cons:
You guy's got things down to a sweet science. Keep up the good work.2.0 Poor
Jun 2020
Pros:
The staff was friendly.Cons:
Despite reserving 5 days earlier, when I arrived at noon there were no cars. None. The staff could not say when they would ever have a car. It could be in 2 hours, or it might be two days. Plus, there were several people "in line" ahead of me that had also been promised cars, that would be given any arriving cars ahead of me. They did nor call me or any of the others in advance to advise of this problem. Thus by this time of the day, no rental agencies in the area had any cars. I asked some one to drive me to another Enterprise location one hour away, where I was able to rent a car. My departure was thus delayed by several hours. On top of this, Despite insisting that I should pay the same price as my previous reservation, and receiving agreement that the price would be kept the same, when I arrived to pick up my car at the new location, I was charged ($9) more.6.0 Okay
Jul 2019
Pros:
They seemed understanding and offered me an upgrade.Cons:
Don’t change my reservation unless I say so. Someone changed the pick up time three hours later than what I said. I was given a large suv for $10 more than the reservation. Cost me more in gas as well.10.0 Wonderful
Jul 2018
Pros:
vehicle selection, courteous agents and great price.Cons:
lebanon branch had no cars but was able to reserve a car on kayak, inventory not accurate i guess but carmel branch stepped up and took great care of me.2.0 Poor
Jun 2017
Pros:
NothingCons:
They make it impossible for you to rent a car. Everything is fine if you have a credit card. You can use debit, but they have to do so much extra. My main issue was, even though I had to money to rent the car, I couldn't because I was not a resident of the state in which I was renting the car. Why does that even matter? Then because of legal stuff, another person cannot rent the car for you. I could not even be approved as a driver due to not having a credit card in my name or being an in-state resident. Maybe Enterprise has these rules on their site, but when reserving through a third party site, the FAQs, and rules and regs can be overlooked. The worst part was the customer service. The Enterprise workers continually gave me a series of wrong information with no remorse. I called before I even arrived asking if I could pay with a debit card. You think at that point, she could have told me I had to be an in-state resident. Then another worker said I could just run over to my bank and get a credit card. Was she insane? You cannot get a credit card same day. You have to be approved then the card takes a few days to get to you. I needed the vehicle that day because I was leaving the next morning. Enterprise wasted 3 hours of my day and were not apologetic at all or offered any alternative solution. It all worked out in the end,no thanks to Enterprise. I canceled my reservation (Thank God, Free of Charge, because I would have raised hell otherwise!!) I rented a Uhaul no hassle whatsoever! GET IT TOGETHER, ENTERPRISE!!! In my book, you are the worst!2 locations in Crawfordsville
One location in Crawfordsville
One location in Crawfordsville
Along with a 9 passenger van, rental companies in Crawfordsville offer 7 passenger vans and 8 passenger vans.
Pick-up location | Crawfordsville |
---|---|
Car types | Van, Minivan |
Rental locations | 1 |
Airport locations | 0 |