Convenience to highway and location
Prices were high at the restaurant
Staff was great. The room was just remodeled.Chilis next door
No alarm clock in room but now I'm being really picky
I've stayed at Courtyard's from California to Maine and this was hands down the NICEST one that I've experienced yet!!
No. well, he guy at the food court wasn't very personable, but it was late, so who cares :)
Hotel recently renovated. Staff pleasant and helpful. Changed all linens.
Yes it did not have free breakfast. They should have done better if they was basic free breakfast and then an option to pay for the extras.
Everything was on track for an average hotel stay until—following the instruction card in my room—I ordered something to print in the hotel business center and wanted to retrieve it. First I called the front desk to find out where the business center was located. No answer. Dialed again and let it ring more than 10 times, no answer. Went down to the desk no one there. Asked in the café—they didn’t know where the desk attendant was nor did they know where the business center was (though it ended up being a long counter immediately adjacent to the café). Finally someone appeared at the desk, I told her I’d order a document to print and had my retrieval code, could she direct me to the business center. She had to think about it but then remembered (not kidding here). When I got to the business center there were no instructions for using my code to print my document (either in hard copy or on the computer provided there). Went back to the desk—desk attendant has no idea and was defensive. Said she’d get someone but got a building engineer who did the same things I’d already done (basically looked for printed instructions). 20 minutes into my ordeal and with time running out before I had to be at an appointment, the found a manager who blithely informed me the print from room function wasn’t working at the moment (you’d think they could both remove the cards in the room offering this service and tell the desk attendant—that would at least have saved me my time). THIS IS NOT A HOTEL FOR BUSINESS TRAVEL.
Overall is good, but there is one condition which I think bad of the stay was the bathroom. The room I stayed with inside the bathroom, the bathtub was broken. This should be fix.
I look forward to staying here again. Very professional and friendly staff, clean rooms and well maintained,