|General||24 hour front desk, Air-conditioned, Complimentary breakfast, Express check out, Gay friendly, Gift shop, Hot tub, Laundry facilities, No smoking, Parking (free), Pool (indoor), Safe, Storage available, Wheelchair accessible|
|Services||A/V equipment rental, Business center, Concierge service, Laundry service, Meeting/Banquet facilities|
|Internet||Internet (free), WiFi (free)|
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Excellent, 94 reviews across the web
|Hotel||Hotel is nice enough. 75% gave positive feedback.|
|Service||93% found the |
|Breakfast||91% found the |
|Room Cleanliness||76% said |
|Bathroom||For only 64%, the |
|Ambiance||Ambiance is ok. Only 60% positive comments.|
|Room Size||65% said |
|Hotel Building||Building is not very nice. 67% gave negative feedback.|
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This is hotel is a nice hotel for the cost.It is a simple clean room that has plenty of space. The bathroom was normal and clean. It was exactly what we needed since we were only there to sleep and shower. The beds were very comfortable with down comforters and blankets, this way you could add or subtract blankets based off temperature/comfort. They offered breakfast but we did not try it. We saw other guests enjoying the fitness center and pool. I think this hotel is a nice value for what you get. I would stay here again.
Great deal through Priceline.com. Decent free breakfast. Very clean room.
Cleaning staff was (politely) knocking on door at 8:30am when check-out is noon. Guess we'll use the 'do not disturb' sign from now on. Interaction with lobby staff was excellent though. Small pillows.
Really great hotel. Everything you need, and a little extra. My favorite things were the very comfy bed, and exceptional breakfast.
My only complaint was the small breakfast area. The breakfast was so good I believe the whole hotel came to eat, and there isn't enough space to sit. However, they are very good about providing another room for overflow, so it really wasn't a big deal.This hotel is great! The staff are exceptionally accommodating and greet you with a smile at every turn. The rooms are very comfy and clean. We had a king size bed room, with a pull out couch this time. It accommodated my sister, my 10 year old nephew, and my 7 month pregnant self all very well without feeling crowded. The bed is incredibly comfortable. There are mini fridges and microwaves in all the rooms. The free breakfast is amazing; with lots of great food choices, healthy or not, and a different hot menu item every day. Nice clean pool, and hot tub. Great atmosphe...
The Room was excellent, the breakfast was excellent, the pool and hot tub were excellent, the cookies were amazing and the staff was super helpful and nice.
No way, everything was great.If you are going to stay anywhere in McHenry county this is the place to go. Way better than any of the other hotels in the area and by far the best in Crystal Lake.
The room was huge, the breakfast was generous and the staff very helpful and kind.
I can find nothing wrong with it.I loved the reasonable price, the new facility, the nice breakfast, the location (close to movie theater, restaurants, grocery stores, Metra station). The pool and spa were nice too. I would definietley come back again
This place had everything we needed. Price, location, clean facilities and very friendly staffIt deserves more than 2 and a half stars!
They are very accomodating and kind
NoneYou will feel at home in this hotel. Staff are very friendly and helpfull.
Super helpful staff, provided extra services to help with our baby. Very responsive, always extremely friendly. Made it feel quite homey. Laundry facility was clean.Much better than the Comfort Inn across the street. Bigger rooms, more amenities, more accommodating staff. Free cookies!
The staff was excellent and they actually upgraded me to a suite.
Everything was good.Excellent hotel and accommodations nice. Though, I didn't use the fitness center, it looked great as did the pool. The free breakfast was awesome with the most choices of any hotel, I have stayed. Just a great place.
Breakfast was not outstanding.Clean comfy beds.