NH Ciudad de Cuenca

The hotel offers an excellent breakfast with a variety of choices, and it is considered fabulous with comfy beds.

The hotel claims to be pet-friendly, but some guests have mentioned that dogs are not allowed in the dining area, and there are additional charges for bringing pets.

The hotel provides good secure parking, and there are also free parking spaces available on the street nearby.

The hotel is located close to various attractions such as Ars Natura, Oratorio de San Felipe de Neri, and the Museo de Arte Abstracto Español.

The hotel follows all safety protocols as directed by local authorities, and it provides daily housekeeping, hand sanitizer in guest accommodation, and physical distancing rules.

Several guests recommended choosing a room with a view, as the views from the rooms were described as spectacular, providing an enhanced experience during the stay.

Guests appreciated the availability of good and secure parking, making it convenient for those traveling by car. However, it was noted that the hotel is a bit far from the old town, so having a car or using public transportation may be beneficial.

Despite claims of being pet-friendly, some guests were disappointed with the pet policy, mentioning that dogs were not allowed in certain areas, which impacted their experience. It's advisable to clarify the pet policy before booking if traveling with pets.

Some guests highlighted the absence of certain amenities in the rooms, such as a kettle for making tea or coffee, and bottled water. It's recommended to check the room amenities beforehand and make necessary requests to ensure a comfortable stay.

While the hotel's restaurant and bar may have limited opening hours, guests found good dining options within walking distance. It's advisable to explore nearby restaurants and cafes for additional dining choices.

The hotel is located in a residential area, which was appreciated for its quiet surroundings. However, it's important to note that some attractions, such as the hanging houses, may require a 20-minute walk, so planning for transportation or considering the distance is recommended.

Some guests experienced issues with the air conditioning, noting that it was not working or ineffective. It's advisable to confirm the functionality of air conditioning, especially during warmer seasons, to ensure a comfortable stay.

While some guests had no issues communicating in English, others mentioned limited English proficiency among staff. It may be helpful to confirm language support, especially for non-Spanish speakers.

The hotel's location in front of a bus stop for the old town and AVE train station was highlighted as convenient. Guests can consider utilizing public transport for easy access to nearby attractions.

Guests noted that the hotel's restaurant and nearby facilities were closed on Sundays, impacting dining options. It's advisable to plan dining arrangements, especially on Sundays, to avoid inconvenience.