|General||24 hour front desk, Air-conditioned, Complimentary breakfast, Cribs available, Laundry facilities, No smoking, Parking (surcharge), Pool (outdoor)|
|Services||Business center, Concierge service, Laundry service, Meeting/Banquet facilities|
|Internet||Internet (free), WiFi (free)|
|Policy||Pets - Service dogs only||Landmarks||
|Read all reviews from Hotels.com|
|Read all reviews from Expedia|
|Read all reviews from Priceline.com|
|Read all reviews from Travelocity|
Excellent, 676 reviews across the web
|Service||90% found the |
|Breakfast||81% found the |
|Reception||84% said the |
|Room Size||77% thought |
|Noise level||57% thought it was |
|Old/New Room||For 56%, the |
|Bathroom Size||67% |
|Read all reviews from Travelocity|
|Read all reviews from Priceline|
I liked the room itself and its proximity to the American Airlines Center
The guy that checked us in was kind of pompous. I had paid for the room through Priceline, but he sai he would see 'what was available' then said 'oh, one just came open'. He clearly did not appreciate us going through Priceline.
It was close to both Uptown and Downtown and the room was awesome with the little kitchenette
The staff wasn't very helpful. They didn't seem to care or knew the right answer to our questions.
Everything. Honestly this is a great hotel. My wife and I loved it.
It was very hot in the stairway. I think pool hrs should be extended.
Absolutely nothing. I didn't get to stay there because, even though I booked it, prepaid for and had a confirmation for it 2 1/2 months in advance they overbooked and didn't have room for me the day I was scheduled to stay there.
Completely unethical business practices by Priceline and the hotel. I booked, prepaid for and had a confirmation for Hyatt House 2 1/2 months in advance. But the day I was supposed to stay, they were overbooked and didn't have a room for me.I'm giving Priceline and the Hyatt House the worst possible review because I booked, prepaid for and had a confirmation for the hotel 2 1/2 months in advance. But the day I was supposed to stay, they claimed to be overbooked and didn't have a room for me. I was not contacted about this by Priceline or the hotel, so it was a surprise. Both entities said the other was at fault. There is obviously no communication between the two, or they just don't care enough to bother with important de...
I really enjoyed my stay here. I liked everything about this hotel.
No.The Hyatt House is wonderful. The staff was friendly and helpful, my room was clean, and the breakfast was good. I have no complaints about my stay at the Hyatt House. I will remember them for my next trip to Dallas, TX.
Very close to the American Airlines Center for the concert we attended.
noneThe hotel was very clean and was in walking distance to the American Airlines Center.
Great room with the separate living room and kitchen. Very comfortable bed, and very nice couch in living area. Great set-up
It is listed as downtown, but is a little distant, and is not really walking distance from much. They have a shuttle which will take people within a couple miles-a lot of places-but it had been rear ended when I was there and wasn't available.
The staff was super helpful and friendly. The rooms were above our expectations. They even had a bonus drink/snacks Happy hour Monday-Thursday. The breakfast had a large variety each day.
NoOverall the Hyatt House was a wonderful place to stay. The location was convenient and they even had a shuttle service within a five mile radius. The accommodations were awesome.
They had overbooked and moved myself and my traveling companion to another hotel, which was further away from our event and not as nice.It seemed apparent that we were moved since we were pre-paid Priceline customers. This allowed them to use our rooms for higher paying customers, while moving us to a Holiday Inn Express for an amount that was less than what they received from the customers that were given our rooms. Not pleased with the hotel switch, but didn't complain.