Rooom had fridge taken out not replaced, cramped, would not stay there again.
This hotel is basically an older hotel that is clean but could use some updating. We actually really liked the location as it was off the main drag but an easy 10 minute walk along the river to Main Street.
Very deceiving as breakfast is NOT included and their restaurant has a significant add-on charge for a very basic breakfast. No toiletries in the room.We booked this room via one of Priceline's Express Deals and actually ended up paying more than if we had booked it directly thru the hotel. Then I was notified by American Express that I was charged both thru Priceline and the hotel for he same night. When I brought this to their attention in the morning I was told 'he must not have known it was Priceline' even though he and I had a conversation about it as he said he needed a credit card on file for incidentals. She then voided the charge and apologized for the error. Now I'm 300 miles away and find out the charge was NOT voided out! I r...
The rooms were nice and clean, the staff was very friendly and the restaurant has good food.
My only complaint about the hotel was the hot tub (which isn't a deal breaker on my return) It was more like a hot bath than a hot tub ... the bubbles were a little lacking.Don't be thrown off by the 2 1/2 star rating ... it's definitely worth the stay. We were slated to stay at another hotel in town and they lost our reservation so at the last minute we scrambled to find another place to stay. The rooms were clean, the staff was very friendly, and the slot machines were good to us :) The restaurant attached has very good food. It's the place the locals go for breakfast ... definitely give it a shot! The trolley stops right out front so you don't have to worry about finding a place to park downtown. It is a little bit older motel but that adds to it's 'Deadwood charm' ... give it a shot, you won't be disappointed.
We found out we could have purchased a room much cheaper and nicer in the town of Deadwood if we would have not used priceline. Many of the hotels ofered special rates at half the price.
the staff was pleasant, informative and most helpful
Friendly hotel staffNice and clean hotel, very friendly hotel staff
They have a casino, right there, and the restaurant offered a good meal for a fair price.
I felt sorry for the front desk person because he had 6 rooms wanting to check in at once. Would have been nice to have more help for him, on a busy night, on weekends.This hotel is a short distance to downtown and the trolly stops right in front of it. The restaurant is very fair priced, good food, and big portions. Breakfast was excellent.
Clean and Spacious.
Drafty doors/windows.This hotel surprised us, We thought it would be old and dated. But were pleasantly surprised by how nicely the rooms and lobby were done up...It was very clean and comfortable. They had turned the heat on for us and all. The staff were super friendly, even called the room to make sure everything was ok.
Loud, smoky, out-dated and rude staff. Far from downtown. Horrible experience.Loud, smoky, out-dated and rude staff. Far from downtown. Horrible experience. We got the last and worst room. Room was a smokers den of smoke. The noise from every aspect in our room was horrible. All the foot traffic as room was next to lobby. Room above you could hear every movement (bed and shower). In room air unit was like a rumbling tin can and when shut off, neighbors could be heard. Also at 6 am all the senior citizens went for coffee and had loud conversations on the sidewalk in front of room. After that everyone started their cars and loud motorcycles and left idling while they checked out. Room opened out onto parking lot, so the noise was not filtered at all through the paper thin walls. When confronting staff about all this, they ignored the issues saying there was nothing they could do. Very rude attitudes for it as well. Terrible experience.
Trolley stopped right out front. Convenience of restaurant on premises.
Badly over-priced for what it is.Bathtub actually had mildew in it. Ants (or some kind of small crawling things) crawling all over window AC unit.