Book Dollar car rentals in Eugene

Reviews for Dollar in Eugene

Recent reviews

Traveler rating

Wonderful

7

Very good

1

Good

0

Okay

0

Fair

0

Mediocre

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Poor

6

10.0

Pros:The staff was helpful. The drop-off was very easy.Cons:I wish it didn't cost so much to add other drivers to the rental agreement. That made it much more stressful to have to do all the driving for a week.Reviewed May 10 2021

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10.0

Pros:Staff was very friendly, efficient and helpful. Pick up and drop off couldn’t have been any easierReviewed Apr 5 2021

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10.0

Pros:Staff was friendly. Check out and in process was fast and easy. No issues with the car.Reviewed Mar 1 2021

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10.0

Pros:Friendly staff at drop off and pick up. Upgrade was appreciated. Vehicle worked well.Cons:Would have preferred a more gas efficient vehicle for planned trip, pick up and drop off were different. We have rented where spouse is allowed to drive without additional expenses.Reviewed Dec 29 2020

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8.0

Pros:Staff was helpful in the rental process. Location of the rental booth.Cons:Not going out in the pouring rain with my elderly father after traveling all day...then waiting fir the guy next to our car to find first gear to move his car so we could get in ours again with our elderly father who was completely soaked by then.Reviewed Dec 27 2020

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10.0

Pros:The car pick-up at Eugene Municipal Airport (EUG) was very friendly. Especially, the young lady (Amber) at the Dollar Rent Counter at the airport was very helpful. She upgraded our car on our request with reasonable additional charge. This change made our long journey from Eugene, OR to Los Angeles, CA very comfortable.Cons:Ref: Rental Record # 596198282; Vehicle: 2019 Chevrolet IMPALA License: CA 8JBG642 Car has in-built GPS, which was quite handy to go to different locations. But for a number new locations it didn't work as it was not updated. For example, it could not navigate us to some new locations in Folsom, CA. So we used our cellphone to drive to those locations. (GPS needs to be updated) The car drop-off was at LAX airport. We drop the car at the shown location. But it was difficult to locate the Dollar drop-off as there was no clear sign and we were in hurry to do it because the drop-off location was not in the airport. Shuttle takes the passenger from that location to the airport. We could see the Hetz sign only. However, on advised of the present staff we park the car at a location and left the car key inside the car as told. As per agreement, before handing over the car there, we filled the tank completely with the gas. The tank was full. (We wish if we could have some kind of written receipt for it. That the staff has taken the car in the same condition as it was handed to us. Gas tank is full, and we owe nothing.)Reviewed Nov 18 2020

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7.2

Pros:Exactly what we needed for our long trip cross country. Perfect.Cons:Car could have been cleaned better particularly since it had the enhanced sticker on the door. We had to do extra cleaning.Reviewed Sep 1 2020

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4.0

Pros:Absolutely nothingCons:Return my money in this time of Covid-19... was unable to work with you to get refund or credit voucher. Only company that did that....Reviewed Jul 25 2020

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8.0

Pros:Everything good more signs on were to go to get key /check in return is clear on were to goReviewed Mar 22 2020

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9.2

Pros:Pickup drop off very easyReviewed Mar 19 2020

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2.0

Cons:Was not told about a 300 dollar hold that needed to be placed on a credit card before arriving at the pick up location. Misinformation in any form of business is ridiculous.Reviewed Jul 23 2019

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More

• How much does it cost to rent a car from Dollar in Eugene?

  On average a rental car from Dollar in Eugene costs $70 per day.

• What is the most popular rental car from Dollar in Eugene?

  Compact (Scion tC or similar) is the most frequently booked rental car type from Dollar in Eugene.

• How many car rental locations does Dollar have in Eugene?

  Dollar has 1 rental location in Eugene. Take a look at our Dollar rental location map to find the best rental cars near you.

• Does Dollar have a car rental location at the airport: Eugene airport (EUG)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Eugene airport (EUG)?

  No (According to our data)