Book Dollar car rentals in Santa Ana

Reviews for Dollar in Santa Ana

Recent reviews

Traveler rating

Wonderful

4

Very good

2

Good

2

Okay

2

Fair

1

Mediocre

0

Poor

7

10.0

Fantastic!!Reviewed Jan 16 2024

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2.0

The whole experience was horrible. I went to the rental counter after arriving, waited 30 mins in a queue of only a few people, only to be told my card couldn’t be accepted (Apple MC), nor could my debit (BoA). I made the reservation with this same card even. I was then told he could get me a good deal with another company offsite (Stop then Go). Same thing occurred to the people in line behind me. We wait for a shuttle to the offsite company and I did get a car. But at this point, I am hour behind schedule, and now no longer in the electric car I’d chosen with Dollar, and in a very basic gas Hyundai. And the Dollar rep said I’d have to contact Dollar myself to cancel the reservation I’d already paid for. So that was another chunk of my time spent dealing with it all, and now I have to wait like 10 days for the investigation into why I asked to cancel, before I get my money back for the car I was never given. An absolute nasty process overall, with no consideration for the customers time whatsoever.Reviewed Oct 10 2023

review from

10.0

Pros:The staff was helpful and the line was short.Cons:I actually needed help finding the car, which a staff member eventually did.Reviewed May 23 2021

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10.0

Pros:Yes For sure despite heavy rush .Cons:Definitely more work force were needed to handle the heavy rushReviewed May 7 2021

review from

4.0

Pros:Staff was super friendlyCons:If there are hour long waits, there should be special accommodations to make people comfortable. They had 20 people waiting for Cars and only sitting areas for 3-4 peopleReviewed Mar 15 2021

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4.0

Cons:The car really smelled bad of weed. I thought if I rolled the windows down it would air out so I took the car but nope. It was so strong and I noted it when I dropped the car back off. I don’t smoke weed so I thought it was horrible. I know it’s legal and I don’t care if people do but I don’t want to drive around all the time smelling it. It was really bad.Reviewed Dec 29 2020

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4.4

Pros:The car was niceCons:The staff, the process, and the end priceReviewed Oct 26 2020

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2.0

Pros:Easy to make a reservationCons:In times when the world is facing a pandemic, most business are trying to help and keep their costumers but Dolar does not. They do not refund money if you cancel a reservation due to COVID. I will not bring my business to them and will make sure to spread the word around.Reviewed Oct 13 2020

review from

6.4

Cons:We rented a full-size sedan and were offered a “free upgrade“ to a small SUV. It was not an upgrade as it was quite small, smelled terribly of cigarette smoke, and had been driven from PA to CA, as it had Pennsylvania plates, and was rather rickety (did not drive tight). The good news is it got good gas mileage.Reviewed Oct 12 2020

review from

2.0

Pros:To make the reservationCons:In times when the world is facing a pandemic, this company has chosen to do not refund in the event of a cancellation due to COVID. They do not realize that now days, costumer care is more important than ever, the better the care the best chance that a costumer will do business again with the company. Hence, I will never go back to Dollar and I will make sure to spread the message to anyone I know.Reviewed Oct 11 2020

review from

2.0

Cons:In times when the world is facing a pandemic, this company has chosen to do not refund in the event of a cancellation due to COVID. They do not realize that now days, costumer care is more important than ever, the better the care the best chance that a costumer will do business again with the company. Hence, I will never go back to Dollar and I will make sure to spread the message to anyone I know.Reviewed Oct 11 2020

review from

7.6

Pros:Drop off super easy. At Pick up, personnel a little rushed and a bit On edge, not very friendly.Cons:AboveReviewed Sep 19 2020

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More

• How much does it cost to rent a car from Dollar in Santa Ana?

  On average a rental car from Dollar in Santa Ana costs $67 per day.

• What is the most popular rental car from Dollar in Santa Ana?

  Economy (Toyota Yaris or similar) is the most frequently booked rental car type from Dollar in Santa Ana.

• How many car rental locations does Dollar have in Santa Ana?

  Dollar has 1 rental location in Santa Ana. Take a look at our Dollar rental location map to find the best rental cars near you.

• Does Dollar have a car rental location at the airport: Los Angeles airport (LAX)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Los Angeles airport (LAX)?

  Yes