2015 TripAdvisor Hall of Fame-Certificate of Excellence for 5 years. Upscale luxury hotel in the heart of Dubais bustling business district, offering 276 rooms and suites all with balconies and fabulous views of Dubai s legendary Creek. A choice of 16 restaurants and bars, state of the art conference & banquet facilities, and close proximity to shopping malls, souks and the main tourist attractions including the Creek golf club. ***DUE TO MAINTENANCE OUR POOL WILL BE CLOSED. HOTEL HAS CONTRACT WITH A HOTEL 5 MIN WALKAWAY IF REQUESTED WE CAN ARRANGE TRANSFER FOR GUESTS BOTH WAYS.*** ***THE HOTEL RESERVES THE RIGHT TO PRE AUTHORISE CREDIT CARDS PRIOR TO ARRIVAL.***
The staff was exceptionally friendly, and the rooms clean. Very comfortable bed and pillows. Lots of restaurants and shops in the building, with the option of ordering room service from any of them. Would consider this hotel a good option in the future. Free WiFi, a universal outlet to plug in electronics from just about anywhere, and the option for wired internet if that is your preference.
Ask for rooms on the third floor or higher. The first floor rooms are right by the pool (closed for renovation), and below all of the second floor restaurants. At about 7:45 AM you start hearing a lot of noise from both the pool and restaurants. Also the view from the large window was basically a back alley.
Friendly & accomodating staff and service. Food. Provision of addiontial services such as facilitating desert tour.
Good location, nice view, good choice of restaurants
unable to control temperature of airconditioning in room - too cold, poor service at pool area
very good service, friendly staff, no surprises
Great restaurants and bars; helpful staff; good location; seamless, unobtrusive service
The staff assistance was superb.