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User Reviews
3.75 out of 5
Overall
Was a clean hotel. The nice...
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Posted Jan 6 2012
Good
Was a clean hotel. The nice man at the check in desk put us on the non train side. Something to think about when checking in. Room was clean and bed... more on MYTravelGuide
Adding $25 to your l for Wifi ...
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Posted Jan 1 2012
Okay
Adding $25 to your l for Wifi and parking turns a very good deal into a bit of a rip off. Since there is no way to know ahead of time if one will be... more on MYTravelGuide
Our check-in was a breeze....
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Posted Dec 27 2011
Excellent
Our check-in was a breeze. The location was extremely convenient. The staff was helpful and the beds were comfy. We woke up, had the wonderful... more on MYTravelGuide
Though somewhat dated it is...
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Posted Dec 12 2011
Horrible
Though somewhat dated it is still a very classy hotel.... more on MYTravelGuide
I'm know other rooms have...
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Posted Nov 30 2011
Excellent
I'm know other rooms have better locations - we have stayed here before.... more on MYTravelGuide
The hotel staff was very...
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Posted Nov 26 2011
Good
The hotel staff was very friendly. However, we were looking forward to using the pool and hot tub but the pool appeared dirty and the hot tub looked... more on MYTravelGuide
The hotel is located downtown ...
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Posted Nov 10 2011
Good
The hotel is located downtown in nice walking distance of a lot of good restaurants. With the quality of the hotel I was surprised we had to pay $15... more on MYTravelGuide
Clean, very friendly staff,...
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Posted Oct 14 2011
Excellent
Clean, very friendly staff, very professional.... more on MYTravelGuide
Nice hotel but not too many...
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Posted Sep 25 2011
Good
Nice hotel but not too many restaurants around that are open late. Front desk forgot to return my credit card to me when I checked in. I was... more on MYTravelGuide
Overall the stay was OK but...
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Posted Sep 9 2011
Good
Overall the stay was OK but the bad part is that we need to pay the parking. The reason we tried bidding is because we didn't want to pay so much for ... more on MYTravelGuide
Not a good place to stay....
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Posted Aug 29 2011
Horrible
Not a good place to stay. Called 3 times in two hours about smokers on my floor horrid smell food was cold and waitress needs lessons in customer... more on MYTravelGuide
The high quality of beds and...
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Posted Aug 23 2011
Excellent
The high quality of beds and pillows showed Hilton's priorities. A very comfortable night is what a hotel guest is hoping for. Hilton met and... more on MYTravelGuide
Great hotel, no free parking, ...
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Posted Aug 23 2011
Good
Great hotel, no free parking, no free breakfast. Staff seemed nice. Couldn't use speedy checkout as the number was continuously busy.... more on MYTravelGuide
Not really set up for...
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Posted Jul 25 2011
Okay
Not really set up for vacation travelers. Much more business oriented. Parking can be pricey. Not located along major travel route (downtown). Once... more on MYTravelGuide
It was fine for the low...
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Posted Jul 23 2011
Okay
It was fine for the low priceline rate.... more on MYTravelGuide
Hotel is an older building...
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Posted May 19 2011
Excellent
Hotel is an older building and will shortly have the water heating system redone which should take care of fluctuating temperature and screeching... more on MYTravelGuide
Great place to stay when on...
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Posted May 16 2011
Excellent
Great place to stay when on business. Great staff and comfy rooms.... more on MYTravelGuide
The service people serve...
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Posted Apr 29 2011
Horrible
The service people serve themselves, not the customer!... more on MYTravelGuide
I took my daughter (11) for a ...
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Posted Apr 24 2011
Excellent
I took my daughter (11) for a mother daughter weekend to the Hilton. (We live locally) She was super impressed which was what I was going for. ... more on MYTravelGuide
I came here with my 13 year...
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Posted Apr 1 2011
Excellent
I came here with my 13 year old daughter & her friend for a fun mini-vacation. I was astounded at the deal. I got on the room! I assumed that they... more on MYTravelGuide
The only draw back for me and ...
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Posted Mar 1 2011
Excellent
The only draw back for me and my family are the pets being allowed in this facility and due to us being allergic to pets, we did not have a pleasant... more on MYTravelGuide
Excellent location and food....
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Posted Feb 23 2011
Excellent
Excellent location and food. Great rooms; friendly staff.... more on MYTravelGuide
A+ Service and Experience...
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Posted Jan 24 2011
Excellent
We have had multiple events and room stays at this hotel.I cannot tell you how much I recommend this Hilton.#1) We walked in and the Front Desk... more on Travelocity
I have stayed there before...
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Posted Dec 15 2010
Excellent
I have stayed there before and the service is consistently good.... more on MYTravelGuide
Overall this is a very nice...
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Posted Dec 13 2010
Okay
Overall this is a very nice hotel. Has an upscale feel, especially in the lobby area.... more on MYTravelGuide
Love the Crabtree and Evelyn...
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Posted Dec 1 2010
Excellent
Love the Crabtree and Evelyn products, very comfy beds and down pillows. Well worth the price! Very clean!... more on MYTravelGuide
I was not familiar with...
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Posted Nov 26 2010
Excellent
I was not familiar with amenities in Eugene. Both lady staff spent almost 2 hours helping us plan and took a genuine interest in making sure we had a ... more on MYTravelGuide
Roaches in the room, water...
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Posted Nov 8 2010
Horrible
Roaches in the room, water pipes sound like fog horns going off in the room all hours of the night, every time someone closed a door anywhere on the... more on MYTravelGuide
It was nice to check in and...
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Posted Oct 31 2010
Good
It was nice to check in and have everything I needed at the hotel. The beds were very comfortable and the room was quiet. Room service was quick and... more on MYTravelGuide
Fantastic value for the price....
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Posted Oct 25 2010
Excellent
Fantastic value for the price. Recommend!... more on MYTravelGuide
Very nice hotel for Eugene,...
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Posted Sep 5 2010
Excellent
Very nice hotel for Eugene, will stay again!... more on MYTravelGuide
Comfortable stay, obnoxious...
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Posted Aug 30 2010
Good
Comfortable stay, obnoxious extra fees( parking, WI-Fi) and room construction.... more on MYTravelGuide
The location.The water was...
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Posted Apr 4 2010
Good
The location.The water was lukewarm at best in the morning.“It's a great location downtown Eugene, but the building itself is old. There's a train... more on MYTravelGuide
The beds were very...
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Posted Mar 30 2010
Good
The beds were very comfortable.The noisy doors slamming.“Very nice hotel. The room was all a traveler could ask for.”... more on MYTravelGuide
Great location, very nice,...
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Posted Mar 23 2010
Excellent
Great location, very nice, great staff, good amenities.“It is a great place to stay in a great location. Relaxing and enjoyable.”... more on MYTravelGuide
Clean, centrally located.Bed...
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Posted Feb 4 2010
Excellent
Clean, centrally located.Bed wasn't real comfortable, paying for parking.“Located in the downtown area, easy walk to lots of different attracttions.... more on MYTravelGuide
Comfortable beds & pillows...
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Posted Jan 13 2010
Okay
Comfortable beds & pillows.Parking fee.“Hotel was what I expected, but there are other 3 star hotels in the area that do not have a parking fee. I... more on MYTravelGuide
The soap was highly perfumed...
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Posted Jan 4 2010
Good
The soap was highly perfumed and they had no other choice.“The hotel was full, with a convention of young people. The bar had only one server on New... more on MYTravelGuide
Quick check in, pretty clean...
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Posted Jan 1 2010
Excellent
Quick check in, pretty clean & quiet.Hair in the tub.“Great hotel - will possibly stay again.”... more on MYTravelGuide
Clean, upscale.No fridge,...
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Posted Nov 25 2009
Excellent
Clean, upscale.No fridge, micro.“Great.”... more on MYTravelGuide
The service was prompt and...
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Posted Nov 4 2009
Excellent
The service was prompt and friendly.The parking cost $10/car.“The hotel view is nice, the rooms are furnished well, and the staff are helpful.”... more on MYTravelGuide
The friendliness of the staff ...
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Posted Oct 15 2009
Excellent
The friendliness of the staff and the convenience of parking in the garage.The pool and spa were not usable, and looked like they had been neglected... more on MYTravelGuide
Large, clean, good amenities...
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Posted Oct 15 2009
Excellent
Large, clean, good amenities.Pool was not open when they said it would be.“I would recommend this hotel to any of my friends or family. We especially ... more on MYTravelGuide
Great location for downtown...
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Posted Oct 13 2009
Okay
Great location for downtown Eugene.Poor customer service.“The hotel is pleasant but doesn't have anything that makes it stand out. If location is... more on MYTravelGuide
Great beds!Had to go to...
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Posted Oct 12 2009
Excellent
Great beds!Had to go to business center for wireless, downstairs, across lobby, instead of in room, or be charged.“Everything you'd expect from a... more on MYTravelGuide
The convenient location - we...
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Posted Sep 3 2009
Excellent
The convenient location - we can walk to the restaurants.The $10 parking fee and the parking garage.“Overall, it's a good hotel.”... more on MYTravelGuide
It was clean, the beds of...
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Posted Aug 31 2009
Excellent
It was clean, the beds of course are wonderful, and we were in a good location for other eateries.The sensor to the door wasn't working, so we had to ... more on MYTravelGuide
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