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The room and the hotel staff The restaurant
The view and it had gym few broken items in room and hallways were a bit smelly.Not enough parking
peace and quiet.not harassed by anyone. parking is a bit tight and could do with a few more spaces.
the food was bad . the bar wasnt open when advertized
very good no
Location great. Spacious room. Excellent breakfast. On the whole most of the staff were friendly except the bar maid who seemed in a permanent grump. Needs urgent updating throughtout hotel. Need to fix lift especially when you have a baby to carry to the top floor.
location. insufficient parking spaces.
Restaurant was good and reasonably priced. Hotel staff very polite and helpful. No complaints whatsoever. Value for money.
Getting a two bedroomed suite for the price of a single room in comparable hotels/ Excellent views - nice public areas, pool and spa facilities Lift was very small and slow.
Excellent staff who went to extra mile - early check in, booked taxi etc. Breakfast selection was limited for non-cooked breakfast eaters!
When we stayed there the weather was very heavy rain. The Royal Beacon offers in addition to bar snacks etc they have two fabulous restaurants within the building offering fine dining or Italian. Absolutely wonderful. I couldnt figure out how to shut of the glaring blue standby light on the flat screen tv in the bedroom
We enjoyed the sea view and the room was comfortable and welcoming. THe brakfast was a great start to the day. Unfortunately on arrival there was no record of our reservation but luckily there were rooms available at the hotel.
Everything, from the time we arrived on the Friday until we left on the Monday morning was really lovely, the place the staff the food. Cannot fault anything. Hope to go back in the future.
Relaxing, pleasant staff with good service, food in both restaurants was excellent and good value. All round ideal for a weekend break. Parking could well be a problem at popular times.
A very comfortable hotel in an excellent location. The staff were extremely nice and resolved a samll issue I had very quickly and entirely to my satisfaction.
We arrived to a really good welcome. Room was clean and comfortable and we had a good breakfast
Standard of cleanliness and comfort of bedrooms. Tinned tomatos at breakfast, I feel that fresh tomatos would have raised the meal from good to very good.
staff were really friendly and breakfast was good compared to travellodges etc the room was not comparable for the price
Very friendly staff,loved breakfast.A very comfortable bed. The room was quite small and dated. The small electric fan heater in the bathroom did not work. We were told we had a good view from our room but the only things we could see was the car park area and the building s next door.
Booked a double room and were given room 23 with twin beds, plus it smelled strongly of room/carpet freshener + was rather shabby. We pointed out the error, the hotel did everything to find us a twin room in which the beds could be put together. Rooms 23 and 21; Breakfast wasn't brilliant food quality, but at least nicely presented and the waiters were friendly. The sprays used to perfume the rooms are ghastly and we found it difficult to sleep with the smell; spray made the carpet go funny.
Hotel was very comfortable and in a superb location.
It was quiet and all the staff were very pleasant and obliging. The indoor swimming pool was excellent as it was a blustery and rainy afternoon. Breakfast was very well cooked and well presented. Pity there weren't more visitors like ourselves but that wasn't their fault. We were sad that the willing staff were not being stretched to deliver to lots of people.
The facilities, the food, the surroundings and ease of parking; plus ,not too far from nearby towns. Nothing significant.
Friendly staff,good food served by spendid staff. We may have been unlucky, but we did get a quite small double room,compared with our friends who travelled with us
Relaxed atmosphere, view, facilities, food Dogs left in rooms unattended
Relaxed atmosphere Standard of food not to good and not very warm either.Otherwise all was ok
Views and laid back feeling Gym needs updating not enough equipment e.g free weights etc
the location and the setting of the hotel was good we had evening meal in the restaurant we felt rushed and uncomfortable. the staff were rushing around us and clearing up and setting the tables for breakfast before we had finished eating.
Beautiful cliff top location with lovely grounds and pool, good breakfast, staff were very helpful and polite, No