Refresh at this Ramada Cleveland Airport West hotel conveniently located near Cleveland Hopkins International Airport, Cleveland Browns Stadium, downtown Cleveland, and the Rock and Roll Hall of Fame. After an exciting day, relax at this hotel with complimentary wireless Internet access, complimentary breakfast, complimentary airport shuttle, ample parking, fitness center, heated outdoor pool and sundeck, laundry and dry cleaning services, and business center with fax and copy services. Enjoy a delicious meal at the onsite restaurant, Froggys Bar and Grill. Guest room amenities include coffee-maker, hairdryer and complimentary newspaper. Suites and smoke-free rooms are also available. There is no charge for children 17 and under with an adult. Pets are welcome at this hotel.
Very shabby,and in need of repair and upgrade. No elevator for second floor guests, which was VERY hard for an older guest with luggage. I would not recommend staying here.
The girls at the front desk were nice.
When we arrived, the room wasn't clean, then when it was there was clothes left hanging in bathroom that wasn't ours & said something to girl she apologized, but not once did the manager contact me or anything. Also, asked for an extra pillow & she said we will send one up & never got it. Back in the day, Ramada was a high quality hotel & now it's no where close to that.
Horrible place to stay. Fitness center with equipment that did not work. Room with missing shower head and had to use another room to take a shower. Rude front desk staff. Very unprofessional appearance. Stay AWAY from this place. Would give it a 0 star if I could
The property is conveniently located about 5 minutes or less from the airport. It is very close to a shopping mall and a Target & Walmart if you choose to stock your room's mini fridge and save on eating out. There is also a microwave in the room. The room was always clean and perfectly comfortable with a lot of TV channels to choose from. Janelle in the front was tremendously friendly, knowledgeable, courteous and professional. I knew if I had any questions or needed anything, that she would be able to assist. I would definitely recommend this for a quick stay in Cleveland!
It was a little far from downtown and areas that my business was located. However, it is so close to the airport that any driving elsewhere was made up for. I would recommend staying here for a quick layover with the essentials-great complimentary continental breakfast, close proximity to shops, restaurants and stores, a comfortable bed and cozy room.