|General||24 hour front desk, ATM on-site, Air-conditioned, Complimentary breakfast, Laundry facilities, Parking (free), Pool (indoor), Safe|
Good, 436 reviews across the web
|Breakfast||79% found the |
|Service||88% found the |
|Hotel Cleanliness||73% thought |
|Old/New Room||For 60%, the |
|Noise Level||61% thought it was |
|Internet||Disappointing internet connection. Criticized by 71% of the guests.|
|Old/New Facilities||83% thought the |
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I liked that the room we stayed in was on the ground level and near the pool since we had children staying with us. The food included in the breakfast was sufficient, however there was no coffee and there did not appear to be anyone attending to the area
I did not like that the pool was not open before we checked out in the morning (before 11:00). The kids wanted to swim when they got up in the morning and were not able to because the door was still locked.Numerous members of the staff were not wearing uniforms, so it was difficult to tell who was staff and who were guests of the hotel.
There wasn't much that we liked about the hotel. The only thing that was appealing was the price. But we would (and did) pay a higher price to ensure cleanliness and hospitality.
The floors were sticky, especially in the bathroom. The room smelled bad, as did the hallways. The staff was not as friendly as I believe staff in customer service should be.I will not recommend nor stay at this hotel.
The one staff member working was very pleasant
Noisy - you can hear everyone walking upstairs
The day person was very friendly and helpful with all our questions!it was quiet and not a big hotel with lots of people running around. Just what I needed for a shopping weekend with a friend!
The layout of the building is a little confusing when we were coming back to our room after a swim. But nothing we couldn't handleVery friendly staff! Good location for shopping.
The staff was wonderful! Very helpful and polite. They actually wanted to help instead of 'I'm too busy to help you' attitude. Very impressed!!Great! The bed was very comfortable and the room was very clean. The staff was eager to help and very polite! Will stay here again! And the price was awesome!!!
They did have long term parking available at no extra charge.
We were unable to use the computer or printer at the business office, the clerk said something needed to be fixed.Overall it was a good experience, appreciate the continental breakfast.
the breakfast area.
The hot tub was in need of repair. The reception of the tv was a little off.
They had fairly new beds which were comfortable.
the room had a humidity problem. We ran the air conditioner and it couldn't remove the humidity out of the room. The temp outside was 97 and the humidity was just as high so the small in the wall type air conditioner could not take care of the humidity.The room had been remodeled so it was clean. The breakfast choices were very limited and the only complaint would be the high humidity that couldn't be removed by the small air conditioner.