Most of the staff were friendly.
It was very noisy at night. My room was above the reception/activity room. Live music after midnight and loud singing. There was no closet in the room, so I had to live out of my suitcase.
Bed not done, no warm water!!, Ordered a single and received a 4 "bed" room. It is not an hostel, even the quality of a youth hostel, advanced payment demanded! How can you score that place as a 3 star hostel? It is not acceptable!
good location, very near to Frankfurt Main train station
dining room always crowded....table to big
ambience, friendliness, so near station and city center.
Very friendly staff, clean room and bathroom, excellent location, reasonable price and great bar on the 3rd floor! Excellent breakfast too!
The only problem we had during our stay was noise. Not the usual noise I'd expect from the street or rowdy backpackers, but from decorators and cleaners. We only stayed for one Sunday night. At midnight there was somebody fixing the floor of the corridor. When we asked if it could wait till the morning he said "no!". Then the next morning we were woken at 6am by someone vigorously cleaning the corridor! We have young children so this isn't really acceptable. Would still recommend this hostel though!