Reservation employees was so friendly.
the Minibar is not working , the iron was not working, cleaning the room was not good.
Excellent facility, friendly and accommodating staff, excellent services.
Convenience for the Messe (exhibition centre)
Everything! Room Service food was excellent too.
Very friendly staff and good room allocation though I booked a holiday "package"
If you provide water in your standard rooms, are you sure you want to charge for it? (Especially, if the price from the hotel shop downstairs is cheaper.)