From the Steigenberger Hotel Metropolitan it takes only a few minutes by public transport or taxi to the Frankfurt Exhibition and Congress Centre, Frankfurt Airport, the banking quarter and the famous shopping mile, the Goethe Strasse and to the Zeil shopping mall. Other landmarks of the Main metropolis such as the Alte Oper, the theatre, galleries and the Senckenberg Museum are not far from the hotel either.
Clean room, nice breakfast.
I did not like it
The staff, the treatment . I paid for room with AC and the AC was not working. I've requested the reception to fix the AC Iwhen I eft in the morning, unfortunately I came at 19:00 and they haven't fix the AC, then after several tries with the hotel staff they send a technician to fix it, yet the AC it's not cooling and then I went by myself to the reception and asked them either to fix it or change the room with a good AC. Believe it or not he told me I can't do any thing for u and he was so careless, I started loss my temper and after a lot of discussions and shouting he said I don't have room similar to your room and I'll give u a smaller room (down grade) without any apology or compliments mean while they did not pay back to me the difference I.e. they are not honest . I don't recommend any one go to this hotel and you can contact me at any time if any one need further clarification .... Thanks
Quality of rooms - was very good
The only thing we could criticise (and it is being picky) is that the frosted glass bathroom wall was annoying, as it lit up the whole room during middle of the night toilet excursions
The room was neat, and the price was great. Also, the room size was good.
I wished if there were more english channels beside CNN and BBC.
Convenient location, cleanliness
Location and quality
2nd. night we had water leakage from the ceiling of the bathroom, 3rd night we had no water wahtsoever - no refund was offered except free breakfast.