The staff was excellent. We had a small child with us and they went out of their way to make the stay pleasant ... often bringing cookies and candy to the room. The hotel is very clean and has a nice pool. I've stayed there several times and never been disappointed. It's very close to the Fulda Cathedral and city center.
The sauna was under maintenance, but that should not affect other visitors since its fixed now.
The room was very comfortable and having breakfast in the orangery very enjoyable though very expensive
The view was not as promised; the parking arrangements were unsatisfactory
the indoor swimming pool
room 1 not with view garden/schloss, room 2 hardly the promised view in the booked price category; from bottle of wine 2 or 3 glasses because taste of cork; mentioned, however charged !
All staff we met were very friendly and very serviceminded and did their very best to make our stay perfect. Your restaurant facilities and servicees are outstanding. Your breakfast will never be served better at any royal court in the world. An experience we are looking forward to enjoy again as soon as possible. Our dogs never felt more welcome anyware as in your hotel - thank you!
The kind atmosphere, and especially the big breakfeast arrangement in the beautiful ancient salon