Located just across the street from the Gulf of Mexico and a trolley ride away from downtown Galveston. The hotel sets a new standard in gracious hospitality, comfort and Southern charm. Minutes from The Strand Historic District offering a variety of shops, restaurants and museums. Just 45 minutes from William P. Hobby Airport in Houston.
Beautiful hotel, wonderful location.
Terrible housekeeping staff and front desk. Managers did comp our breakfast and offered to move us the last night. Too little too late. Lazy housekeeper to busy talking to maintenance men. When we asked why she didn't empty the water from the ice bucket she said she wasn't allowed? Dirty glasses left in the room. No drawer space - literally we had to store our belongings in the night stand. And this is luxury?
Absolutely nothing. Completely unprofessional in the way they handled the entire situation. Best part of my short time there was the valet service.
After traveling all day I called them about 10:30 and told them that we were still on our way. They had called me around 6:00pm to make sure I was still coming and everything was fine. When I made the later phone call, everyone at the front desk kept putting me on hold. No one had an answer to why my room was not going to be available. Once someone finally picked up, I was told that there was a water leak and that they had been trying to contact me for the past hour. They told me that all they had on file was a 1-800 number when if fact they had called me several hours earlier. She said that she had been calling a long list of people about it but when we asked how many rooms were damaged... 2 was the given answer. So why would you have a LONG list if it was only two rooms. At that point they were willing to put us up somewhere else but had not already booked a room for us. They said they would call back in five minutes when they had booked us a room elsewhere. After 25 minutes we decided to call back and management told us that they were unsure if they were going to be able to put us up somewhere. Once we got to the hotel they directed us to the San Luis Resort and told us we would be there for the night. When I asked about the other night, the manager was confused and not sure what to say. It was a terrible experience all the way around. I WOULD NOT RECOMMEND THIS PLACE. Management is better at a fast food restaurant...
The pool was beautiful, though more than one hot tub would have been nice. The hotel is gorgeous and the staff was wonderful.
Our bathroom did not look like it had been cleaned very well. There was hair all over the counter and floor when we got there, and we had just walked in.
The staff was friendly from the second we pulled in and through our entire stay. We were there to celebrate a birthday and came back to an awesome surprise in our room after relaxing at the pool all day. While at the pool we had Hope as our waitress and she was awesome. She remembered our names and drinks and constantly made sure we were satisfied.
There wasn't a single thing we disliked.
Super comfy bed and beautiful building. Friendly staff and great pool area.
Staff was amazing! We told them it was Our Anniversary and there was champagne and chocolate covered strawberries waiting for us when we can back from dinner! The shuttle to the strand was also great very convenient so we could attend Dickens on the Strand!
Room was small and there was a wedding going on the night we stayed we could hear all the wedding guests screaming when the bride and groom left at like 11:30pm. It took a whole for the crowd to leave and quit down.
Beautiful hotel and beautiful views. Love the Hotel Galvez and sister property Tremont. Never miss an opportunity to stay when the rates are low.
The staff was incredible. I wanted to surprise my fiance with chocolates in the room when we checked in but she is lactose intolerant. The hotel said "no problem!" They gave us a non-dairy feast of epic proportions, even going to a local bakery to get some of the treats! We felt so well taken care of...absolutely fantastic!
The historical significance as well as the beachfront location,
The hotel was a perfect place for a short vacation. Great restaurant, great location and friendly staff. We also liked the pool with attached bar.
Superb, iconic hotel located on the beachfront in Galveston. Hotel has a rich history. Nice to have free self parking in a dedicated parking garage. Pool is beautiful but crowded.
Very small room overlooking a parking lot.
The Hotel Galvez is a unique old property. The staff were all very accommodating and friendly. It definitely makes an attempt to be a luxury hotel. The bar was excellent, squeezing fresh oranges into your drinks. It is right across the street from the beach. I would definitely stay here again.
The rooms could be nicer, they were a step down from the lobby and other public areas. The corridors were a terrible mess. It may have been because it was Mardi Gras weekend, but the litter was a nuisance. If you want real luxury in Galveston, go to the Tremont House in old town.