The bedroom was of the usual very high standard we associate with Marriott Hotels. Breakfast was also very good.
As we approached the hotel on the M1 from the south, there were signs for the hotel, but once we had crossed the bridge and were beginning to enter the Metrocentre, there were no more signs. We took the wrong turn to the left and had to drive around for quite some time before finding the right road to the entrance. A biigger sigh near the entrance is needed!
The staff were excellant very friendly and helpful.My room was clean and exactly what i had requested. the location to the metro shopping centre is ideal
We foud the hotel very comfortable, excellent facilities and a great location for shopping at the metrocentre and Newcastle
The room was easily the best part of the hotel
I thought the restaurant was very poor. I had the buffet on the Friday evening and, had difficulty in ascertaining the price - not shown on the menu - and the food was bland.
room size breakfast good but expensive location of hotel for excellent shopping at metro centre
Bedrooms were clean and spacious
receptionist was rather cold upon our arrival as we had arrived ''too early'' but not according to our information supplied by booking .com
Restaurant staff excellent. All dietary requirements catered for. First class! Quality of meals very good. Food is expensive, but plentiful. Breakfast good. Allocated an executive room upon arrival. Good size of room and very comfortable
Bathroom not cleaned properly - hair clippings from previous guests on bath Low replenishment of box of paper tissues in bathroom. Cost control gone mad. Iron in room of the £5 variety. Poor quality for such an expensive hotel
Excellent rooms which match a four star grade hotel. Friendly helpful staff and good breakfast buffet. Close to Metro Centre. Friends were upgraded to executive room.
Reception staff very helpful. Nothing was too much trouble
Slightly odd smell on corridor outside room, not sure what
room service food was quite good and quick followed up by a courtesy call to see if all was o/k
having to wait at breakfast for an egg and someone to cook it