The hotel is located right by the Historic Nature Trail, and is just 3 km from the Great Smoky Mountains National Park. It is close to Gatlinburg Convention Center and Star Cars Museum. Also nearby are Ripley's Haunted Adventure and Ripley's Aquarium of the Smokies. The hotel features 305 accommodation units. Guests of the hotel are welcomed in the lobby, which has a 24-hour reception and a 24-hour check-out service. A lift can be used to access the upper floors. Amenities include a safe. Internet access and wireless internet access are available in the public areas. Gastronomic options offered by the hotel include a restaurant and a bar. Guests can buy holiday mementos from the souvenir shop. Shopping facilities are available. Additional features of the hotel include a newspaper stand and a playroom. Guests travelling in their own vehicles can make use of the available parking spaces. Facilities include a laundry. In addition, a conference room and a business centre are also available. All rooms feature air conditioning, central heating and a bathroom. The carpeted accommodation units feature a double bed or a king-size bed. Cots and extra beds are available. The accommodation units offer a range of amenities, including a fridge. An ironing set is also available to guests. Convenient features include internet access, a telephone, a TV, a radio and wireless internet access. A hairdryer can also be found in each of the bathrooms. The hotel offers a selection of sport and leisure opportunities. The hotel features an indoor pool. The hot tub offers revitalisation. Leisure options at the hotel also include golf and a gym. Breakfast is bookable as a board option. All major credit cards, including American Express, VISA and MasterCard, are accepted for payment.

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