Breakfast Buffet was excellent.
Too far from North terminal. Would prefer somewhere close so that we canwalk over to the terminal.
This hotel was very convenient ,the close proximity to Gatwick and shuttle makes it great.. Staff very professional and friendly.. Will highly recommend ..My husband and I will come back again and again..
it was close to the airport and train station. the rooms were much better than I thought they would be. we usually stay at a hotel closer to the airport across the road from you but the rooms are terrible.
i was surprised that i needed a newspaper other than the Independent (i needed a tv guide) and considering there are no shops close by there were non available in fact i dont think there was any kind of shop unless you walked back to the airport. The receptionist told me to walk to a petrol station across some fields!! also the check in girl was quite unfriendly.. not the best start, the room made up for it. there was another older woman sitting at a desk she was great.
The silence, 3 lair windows and carpets everywere.
High internet price
The hotel was very modern and comfortable. The restaurant was excellent as was the buffet breakfast in the morning.
The buffet breakfast did not open until 6:30am which was too late for catching an early morning flight. I had to wait at the check-in for quite a few minutes while the staff talked to each other and ripped up coupons. I thought they were busy but eventually asked if they could help us.
Modern, clean and comfortable room, walking distance from terminal.
I paid in advance, yet they insisted that I submit my credit card again. The girl at reception said smething along the lines " people smoke in rooms and do damage ". Jeepers!!
Pleasant staff,comfortable beds
Food & drink expensive
The bed was extremely comfortable but overall the atmosphere was very sterile.
Terminal size reception...................
Very clean, great location
Shower head was broken but we did not report this since we were only staying for the night.
Walking distance to gatwick, good quality, new, v good value for money
Room insulation, proximity to airport terinal
Big tv disturbance; apalling food; rip off policy for bar & dining, ie 10% discretionary service charge from which the staff do not benefit & buried in the 'small print'