I love their rooms and the beds are soooo comfortable
The breakfast is at the lobby. Maybe a room for breakfast will be great
I like the locality and have stayed here for many years as part of a touring holiday. Staff are always friendly.
The people in the room above were extremely noisy, playing an electric guitar as we arrived . After an hour I complained and it stopped for 10 mins then started again so I complained again and after half an hour it stopped followed with intermitant playing. They then stamped about their room until 4am.I left 1 day early but have never had problems before. Having travelled around for 3 weeks I didn't want to have to move rooms within the same hotel hence the decision to leave.
- near the shopping center
Only the location in comparison to where I needed to be.
First, there was not enough parking for hotel guests yet they allowed a business several doors down to park in the lot. Secondly, there was graffiti on the wall in the room, third, the room was hot, the pool was out of order & the a/c was set to run warm in the room so we had to open the windows to try & cool it off (it was 9pm) & later there were people smoking pot underneath our window. We asked & they did not have another room for us. Lastly, our tv remote didn't work & despite having to go to the office for batteries (they would not come to us & we were the absolute furthest room from the lobby) it still did not work, which meant standing there at the tv until we found something suitable to watch & having to get up for volume control.
Nice rooms. Huge mall within 1 block. Check in personnel could have explained in more detail where room was located. All in all I would stay there again. Price was very reasonable. I did not have time to take advantage of the continental breakfast.
Personality of staff. Not that they were rude just weren't going to go the extra mile.
proximity to LA