Perfect for business and leisure travelers alike, this new Comfort Inn and Suites (opened April 2005) is centrally located near the crossroads of NY (I-84 and Route 17) and is convenient to an array of area businesses and attractions. This new hotel features FREE wireless high speed Internet, FREE Deluxe Continental Breakfast including Belgian Waffles, expansive fitness center, meeting facilities, an array of rooms and suites including the palatial Presidential Suite, and personable yet professional service. All Guests must present valid ID upon check in. Valid credit card required for check in, cash only accepted at checkout. Outdoor pool open from Memorial Day to Labor Day.
Beautiful entry to hotel. Large, clean pool. Spacious bathroom.
Air conditioner was hard to regulate, loud when turning on and off all night long.
I liked this receptionist - a young woman. I liked the breakfast room and the fireplace at the lobby. I liked the room itself, very comfortable. I liked that I was able to open the window. I like the gym but wish it had a window to let fresh air in.
Their manager was EXTREMELY RUDE and UNPROFESSIONAL, he threatened to call the police and get me arrested vs resolving the issue I had addressed with him. He didn't even introduce himself! I'd no idea the guy yelling at me was a manager. Horrible CS.
The breakfast bar was by the far the cleanest I have encountered and the selections were the best - real English muffins in particular and fresh orange juice. The beds and pillows were also great.
No complaints at all.
Everything met all our expectations. Staff were very friendly and accomodating.
Staff were friendly & helpful.
Wish it was a little closer to 84.
The overall cleanliness of the room was appreciated. Although the furnishings were somewhat outdated and worn, it was clean. There was ample free parking and free wi-fi.
Well, where do I begin? The pool was not heated; curtains had holes in them; the TV was from the 1990's; the bathroom tiles were cracked; the toilet paper holder was rusted; you could hear EVERY SINGLE THING going on upstairs, EVERY SINGLE THING.
Hotel très confortable, très propre. Pour un 2 1/2 étoiles, il ferait rougir la concurrence !
Friendly staff at check in. Clean room. Breakfast area well cared for and stocked well with breakfast items.
The hotel is actually very nice, and the breakfast was also very good. It definitely exceeded my expectations. It was very clean and very quite.
I called ahead the day before and was to get 1 room with a king bed and the other room with twin beds. Didnt happen. Desk clerk challenged me saying there no record of my call. I knew I had 1 handicap room with a refrigerator. He still didnt believe me
Clean, comfortable and accommodating.
Was missing a waste basket, but they called to check on room and they brought one right up!
Its located close to the jobsite that I am working on. Good breakfast included.
I've stayed there many times. However, just this last time the room was in need of repainting and updating. Every time previous the rooms have been very nice.
The room was a king and was very clean and roomy. However, the TV remote did not work. They gave me another remote and that did not work either. The poor girl at the desk was all alone and really didn't know what else to do. She did mention she had a few others with the same complaint. Somebody needs to check all the rooms to make sure these issues are rectified. No one enjoys getting in and out of bed every time you want to change the channel or lower the volume.
Hotel was very noisy, kids running around corridors and up and down in lifts.
Breakfast and availability of fresh fruit.
Stuck in a smoking room after choosing non-smoking when booked through Priceline. If Priceline could not reserve non-smoking we should have been allowed to cancel or be refunded. This choice has medical ramifications for some clients.
Although the breakfast was good the rest of the hotel was forgetable. The comforter and chair in the room were very stained. The staff was nice enough to provide an extra sheet so that we could cover the stained chair. The pool was not open and the fitness room smelled like mold. If you like clean places then this is not the motel for you.
Very nice, would say there again. Clean, convenient and comfortable
I have stayed at this Hotel a few times, and you get what you pay for. The hotel is new, and the rooms are clean but last time I stayed, they put me on the same floor with a bunch of drunk kids from a wedding. I complained a few times, and nothing was done about it. I ended up leaving the hotel at 3am becasue I could not get any sleep. I wrote to Comfort Inn and got a reply back saying this was a private hotel and that the letter would be submitted to the owner, who I never heard from.
My room was 85 degrees when I walked into it. The heating unit had a malfunction but it worked most of the time. Everytime I returned to my room late in the evening it would be 85 degrees even though it was cold outside and the heater had been turned off. It kept turning itself back on several hours after being turned off. They kept telling me that that was not possible and that I couldn't change rooms without the approval of the general manager who was never responsive. That continued for five nights until I told them I was going to camp out in their lobby until they gave me another room. Finally on the fifth night at about midnight I was given another room. I was busy sightseeing and kept thinking that it would get better, but it didn't. The comfort Inn pledge '100% satisfaction or your money back' is a total farce. They offered to give me a discount on my next stay but I will never stay there again. Comfort Inn is under the Choice Hotels banner and Choice was no help either. Jim A.
This hotel is a really great value for the money, and it's the only show in town. It's a new hotel, so it hasn't been trashed yet. Amenities are pretty basic, but that's all I generally need. There's an excellent restaurant in the strip mall on the other side of Rte. 17 too.
Everyone at this establishment was friendly. The rooms were new and clean. I was very impressed.