Guests Wowed by Grand Rapids Hotel's Facilities Welcome to the always-accommodating Holiday Inn Express® Grand Rapids - South hotel, a number-one stop for business and leisure travel in Grand Rapids. The hotel's remarkable facilities, from state-of-the-art meeting space to the Little Dip indoor splash pad, combine an ideal location and proximity to downtown in a way that's sure to provide an unforgettable experience. Corporate travelers seeking hotels in Grand Rapids, MI prefer this great location right off US-131 at the M-6 interchange with easy access to major area corporations. The hotel's modern banquet, conference and meeting space make our facility an ideal venue for your next corporate or social event. Ask about special overnight room rates when having meetings at Crossroads Conference Center adjacent to the hotel. Families and vacationers can have the time of their lives when they stay with us. For starters, we are just one of a few Grand Rapids, Michigan hotels with an indoor splash pad. Guests can also explore local attractions like the Grand Rapids Art Museum, the world's first LEED Gold-certified museum. Guests can take advantage of free wired and wireless Internet access. Take a ride down the pool areas mini slides, play in the zero depth toddler area, or spin around in the Vortex pool. Reserve today and see for yourself how this Grand Rapids hotel is revolutionizing modern travel for guests who want to Stay Smart.
Entire floor smelt like smoke, said something to the front desk after checking since its suppose to be smoke free but they really didn't seem to care. Not worth the money at all.
Very rude costumer service worst i ever had at a hotel
Loved the lobby, breakfast, TV options.
While the splash pad is small, we didn't mind as my daughter is very little. However, the water was freezing - even colder than the big pool! Also, babies aren't allowed to warm up in the warm (not hot) 'hot' tub, only adults, so my daughter was cold.
lifeguard at all times in pool area. very attentive to swimmers.
seemed to be understaffed. long wait to check in. poor housekeeping service. pool water needed to be cleaner-cloudy with clumps of hair floating
Upon arrival, we attempted to go to bed, but we were alarmed to find dirty sheets complete with hair in our bed. The front desk did send up sheets that we then had to change ourselves. We stayed four nights and although we requested housekeeping to come at an alternate time they did not. It took another call to the front desk later in the week to finally get toilet paper, towels, and clean sheets. I was told a manager would call me, but it did not happen. On the upside, breakfast personnel were very friendly and the food was good. The internet worked well as another example of what was good. However, the lack of service and cleaniness has now taken Holiday Inn Express off my list of hotels that we will stay at in the future.
This place was great to bring our 2 year old too, he had fun in the kiddy pool and the breakfast was full of choices for kids and adults, and well stocked. It was clean, the staff was great, and they were showing a movie in the conference room for older kids too. I'd recommend this place. Room had microwave and fridge.
We spent a weekend at this hotel last summer so we could enjoy their indoor slide and jacuzzi.. We really enjoyed ourselves. The only issue we had was some of the bigger kids were over running the water area which made things difficult for the smaller kids.
We had such a wonderful time both children are asking when can we go back!!!! A little expensive for what we usually pay, but had a wonderful time none the less. Great location and easy access to highways and side roads. Staff was very accomadating to all of our needs. We travel often and would definitely recommend this hotel to many who want a great place to take the family for a getaway weekend. Waterpark indoors was beyond words!! Had such a blast!!! Would have liked to have something for those that are a little too old for the kiddlie waterpark and not old enough for the Big slide. Certainly doesn't alter accommadations though. Will definetley go back this Winter for a weekend getaway.
We used the hotel as a gathering spot for relatives from Illinois, Indiana and Michigan. It was PERFECT! The breakfast area was especially clean and well stocked. The water park was a special treat-even for seniors.
Visiting GR and stayed at holiday inn express. The staff was extremely nice and the service was impeccable. They had a 3-story water slide which surprisingly lots of fun.
We absolutely loved the waterpark area...video games, pizza, and a big slide. The decorations are adorable!