SpringHill Suites by Marriott Grand Rapids Airport Southeast

The high season at the hotel is in June, and the low season is in October.

Guests have mentioned that the beds are comfortable and of good quality.

Yes, the hotel offers free parking and a free airport shuttle service.

The hotel provides a complimentary breakfast, and guests have appreciated the hot eggs and sausage.

Guests have praised the cleanliness of the hotel and mentioned that the staff was friendly and helpful.

Some guests reported noise disturbances when staying in rooms close to the lobby, especially during early morning breakfast preparations. Consider requesting a room on a higher floor or away from high-traffic areas for a quieter stay.

Double-check the room amenities upon arrival, as some guests found missing items such as hand or face towels, or experienced issues with in-room phones and TV remotes. Promptly notifying the staff can help resolve these issues.

If sensitive to noise, avoid rooms near the kitchen and lobby area, as some guests reported being disturbed by sounds such as footsteps and breakfast preparations. Requesting a room change can lead to a more comfortable stay.

Be aware that the hotel is undergoing renovations, which may result in certain amenities being unavailable without prior notice. If this is a concern, it may be worth confirming the status of facilities and amenities before booking.

If relying on the airport shuttle, ensure to verify the availability and schedule in advance, as some guests encountered issues with shuttle service not being available as advertised or requiring advance booking.

In case of overcharges or payment discrepancies, promptly reach out to the hotel staff to address and resolve the issue. Some guests reported being charged incorrectly and faced challenges in reaching the hotel to resolve the matter.

While the hotel's location may be convenient for some, others found it isolated and lacking nearby dining options. Consider the location's suitability based on individual preferences and travel plans.

Upon arrival, inspect the room for cleanliness and any maintenance issues, as some guests reported encountering stained carpets, damp smells, and cleanliness concerns. Promptly notifying the staff can lead to a more satisfactory stay.

If planning to use the pool or fitness facilities, it's advisable to confirm their availability and condition, as some guests found the pool in need of cleaning and the fitness room lacking in quality.

If specific room features are important, such as a quiet location or specific amenities, clearly communicate these preferences during the booking process or upon check-in to enhance the overall experience.