No ironing board and quoted €8 to iron a shirt
The location as well as the comfort of the hotel must claim the throne.
Nothing in particular save a breakfast price (€15 per person), which one may justifially consider to be a day-light robbery.
Convenience of hotel location to city centre, excellent breakfast service with friendly and attentive staff. Receptionists very friendly and helpful.
Did not appreciate the barman using his hands to place ice in the glass. The Speisesaal restaurant menu choice was poor which was more akin to a cafe/bistro. No consistency in the volume of alcohol in a 'measure'. Room very good but foam mattresses and soft pillows did not always result in a good nights sleep.
Perfect location and the room was very comfortable and quiet. Easy walk into the town.
Although the Dining Room had a strong jugendstil feel, and hotel rooms had a slight air of the period, the entrance hall and the more cafe room at the front had no period feel at all and detracted from the hotel's advertised script.
the staff are very friendly. the location is perfect.
Staff was extremely helpful and friendly. One of the best breakfasts we have had during our entire holiday - loved their pancakes!
This is one of the nicest hotels I have ever stayed in. The location was ideal for our purposes. Within walking distance of all the sites in Graz
Clean, Large room, Light, Quiet, Good Breakfast, Comfortable Bed
politeness of hotel staff; central location in town.
Great staff/personal service
Slightly limited facilities