Services and conveniences
Accessibility and suitability
Basics
Things to do
Health and safety
Pool and spa
Parking and transportation
Media and entertainment
Laundry
Dining
Bathroom
General
Outdoor
Workspace
Family friendly
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique amenities?
The hotel offers unique amenities such as 24-hour pool and sauna access, a modern and stylish design, and a 24-hour open bar and pool table in the lobby.
What are the common concerns about the hotel's facilities?
Some guests have mentioned concerns about noise levels, particularly doors slamming and children running in the halls, as well as occasional issues with cleanliness and maintenance in certain rooms.
When is the best time to visit the hotel?
The hotel experiences low season in May and high season in January, so visitors may want to consider these factors when planning their stay.
How is the hotel's customer service?
Guests have praised the friendly and accommodating staff, particularly for special occasions like engagements, and have also appreciated the staff's knowledge of the area and facilities.
What practical information should guests know about the hotel's dining options?
The hotel offers the convenience of food delivery to guest accommodations, a bar and lounge, and the option to purchase hot breakfast items at reasonable prices.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of 24-Hour Pool Access
Guests appreciated the 24-hour pool access, especially for adults, providing a relaxing experience at any time.
Consider Noise Levels
Some guests reported issues with noise, particularly from doors slamming and children running in the halls. Light sleepers may want to consider this feedback when choosing a room.
Check for Hidden Charges
Some guests mentioned unexpected additional charges, so it's advisable to double-check the final bill and inquire about any potential extra fees upon check-in.
Pet-Friendly Accommodation
The hotel is pet-friendly, but guests should be aware that charges may apply. It's recommended to confirm the pet policy and associated fees in advance.
Verify Room Cleanliness
While many guests praised the cleanliness, a few reported issues with dirty rooms. It's advisable to request a room inspection upon arrival to ensure it meets expectations.
Explore Nearby Attractions
The hotel is conveniently located near several attractions, including the National Railroad Museum and Bay Park Square, making it an ideal choice for those looking to explore the area.
Consider Room Layout
Some guests found the room layout unconventional, with features like frosted glass between the bathroom and bedroom. Guests may want to consider this aspect when selecting a room.
Be Mindful of Check-In/Out Times
Check-in and check-out times are standard, but some guests mentioned issues with reservations being canceled. It's advisable to confirm reservation details in advance.
Inquire About Breakfast Options
While some guests enjoyed the breakfast, others were disappointed. It's recommended to inquire about breakfast options and any associated costs to set appropriate expectations.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
April | September | $196 | $121 |
Cheapest month to stay with an average 59% drop in price. | Most expensive month to stay with an average 177% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.3 | 3.2 mi | Green Bay Austin-Straubel | 3.8 mi |